Taco Bell

2.7
389 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2085 W University Dr in Frisco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2085 W University Dr, Frisco, TX
75033, United States

Hours

Reviews

2.7
389 reviews
5 stars
110
4 stars
37
3 stars
37
2 stars
24
1 star
181

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and modifications without notification.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, slow service, and lack of acknowledgment from employees.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, with calls for better maintenance.

Food Quality

Customers expressed disappointment with food quality, citing cold items, incorrect ingredients, and overall lack of freshness.

Speed of Service

Long wait times were a common complaint, particularly during drive-thru orders, with some customers waiting over 30 minutes.
  • RB
    Rebecca Bowman
    Oct 29, 2025
    5.0
    It’s Taco Bell, they provide tasty food through drive-through, i’ve eaten here in 20+ times my order is always correct, staff is always nice. I ordered 3 items today and my bill was $16 which I think is high for fast food but everything is expensive these days!
  • AP
    Allinson Perez
    Oct 26, 2025
    1.0
    Patético servicio con los chicos de el turno de la noche no hacen rápido su trabajo mucha gente esperando y ellos solo conversan no te atienden TODO MUY MAL
  • AA
    Alicyn
    Oct 23, 2025
    1.0
    literally worst customer service ever and they got my entire order wrong. my food was cold, the food was squished,the fries were stale, terrible location.
  • CM
    Cole Moore
    Oct 18, 2025
    2.0
    I only gave 2 stars because I’ll always go back for the food however, customer service is terrible. The is usually no one on front counter since they switch to kiosk. That means the dining room is typically dirty and trash cans are full. Restrooms were a saving grace as they were clean. But, service was still slow. Come on guys. I know we can do better.
  • WG
    Will Greer
    Oct 13, 2025
    2.0
    It continues to shock me how difficult it is for this location to complete a simple order. I only ordered five items: 3 Doritos tacos, 1 bean and cheese burrito with extra onions, and 1 combination burrito with no onions. I also requested Fire and Hot sauces. Instead, I received only one type — and about 20 packets of it — for just five items. I was also told Taco Bell no longer offers a combination burrito. I reminded the staff that the Burrito Supreme includes beef, beans and cheese, and they suggested I order that and remove the sour cream, lettuce, and tomato. The attached picture shows what I actually received. Come on, Taco Bell — you can do better. This shouldn’t be so hard.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 2085 W University Dr, Frisco?

Taco Bell at 2085 W University Dr in Frisco is open daily from 9:00 AM to 3:00 AM, except on Fridays and Saturdays when it stays open until 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 9:00 AM to 3:00 AM, extending to 4:00 AM on Fridays and Saturdays.