Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2085 W University Dr in Frisco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported frequent issues with incorrect orders, missing items, and modifications without notification.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff, slow service, and lack of acknowledgment from employees.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, with calls for better maintenance.
Food Quality
Customers expressed disappointment with food quality, citing cold items, incorrect ingredients, and overall lack of freshness.
Speed of Service
Long wait times were a common complaint, particularly during drive-thru orders, with some customers waiting over 30 minutes.
RB
Rebecca Bowman
Oct 29, 2025
5.0
It’s Taco Bell, they provide tasty food through drive-through, i’ve eaten here in 20+ times my order is always correct, staff is always nice. I ordered 3 items today and my bill was $16 which I think is high for fast food but everything is expensive these days!
AP
Allinson Perez
Oct 26, 2025
1.0
Patético servicio con los chicos de el turno de la noche no hacen rápido su trabajo mucha gente esperando y ellos solo conversan no te atienden TODO MUY MAL
AA
Alicyn
Oct 23, 2025
1.0
literally worst customer service ever and they got my entire order wrong. my food was cold, the food was squished,the fries were stale, terrible location.
CM
Cole Moore
Oct 18, 2025
2.0
I only gave 2 stars because I’ll always go back for the food however, customer service is terrible. The is usually no one on front counter since they switch to kiosk. That means the dining room is typically dirty and trash cans are full. Restrooms were a saving grace as they were clean. But, service was still slow. Come on guys. I know we can do better.
WG
Will Greer
Oct 13, 2025
2.0
It continues to shock me how difficult it is for this location to complete a simple order. I only ordered five items: 3 Doritos tacos, 1 bean and cheese burrito with extra onions, and 1 combination burrito with no onions. I also requested Fire and Hot sauces. Instead, I received only one type — and about 20 packets of it — for just five items.
I was also told Taco Bell no longer offers a combination burrito. I reminded the staff that the Burrito Supreme includes beef, beans and cheese, and they suggested I order that and remove the sour cream, lettuce, and tomato. The attached picture shows what I actually received.
Come on, Taco Bell — you can do better. This shouldn’t be so hard.
What are the regular operating hours for Taco Bell at 2085 W University Dr, Frisco?
Taco Bell at 2085 W University Dr in Frisco is open daily from 9:00 AM to 3:00 AM, except on Fridays and Saturdays when it stays open until 4:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location offers drive-through service daily from 9:00 AM to 3:00 AM, extending to 4:00 AM on Fridays and Saturdays.
Can I order my food online or through a mobile app for pickup or delivery?
Yes, you can order online or via the mobile app for pickup at the restaurant or have your order delivered.
What types of menu items does Taco Bell at this location serve?
This Taco Bell serves classic tacos, burritos, new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch, as well as breakfast, vegetarian, value, and group menus.
What payment options are accepted at the Taco Bell on W University Dr?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location have seating and restrooms available?
Yes, the restaurant offers seating and has restrooms available for customers.
Is Taco Bell suitable for families and children?
Yes, this Taco Bell welcomes families and children, and offers dine-in, takeout, and delivery services.
What nearby restaurants can I visit along with Taco Bell at 2085 W University Dr?
Nearby restaurants include Dillas Quesadillas, Birdies Breakfast Club, Cookie Society-Prosper, The Local Open, Cookie Co. Frisco, and MOOYAH Burgers, Fries & Shakes, offering a variety of dining options you can enjoy before or after your Taco Bell visit.
Are there any nearby coffee or breakfast spots near Taco Bell in Frisco?
Yes, Dunkin' and Birdies Breakfast Club are nearby, providing great options for coffee, donuts, and breakfast if you want to start or end your day beyond Taco Bell.
What other services or stores are close to Taco Bell that might be helpful for customers?
Nearby you will find medical centers like Dr. Kanika Bowen-Jallow, Pet Evolution for pet needs, Cool Heads Salon For Men, dentists such as ShineOn Dental and More Than Smiles Pediatric Dentistry, and mobile services like T-Mobile store, making it convenient to combine errands with your visit.