Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12015 University Dr. in Frisco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect ingredients, and stale products.
Cleanliness
Several customers noted that the restaurant was unclean, with dirty floors and tables.
Order Accuracy
Frequent complaints about missing items and incorrect orders were highlighted, leading to customer frustration.
Positive Staff Interactions
A few reviews praised specific staff members for their friendly and helpful service, indicating that there are some positive experiences amidst the negative feedback.
CB
Champagne The best
1 day ago
1.0
Worst customer service ever ! I simply told them they forgot a taco and made such a big deal out of it. She kept rubbing her face and rolling her eyes like I was an inconvenience!? Mind you there wasn’t any line or anything so I wasn’t holding anyone up. This Taco Bell always forgets something every time I go. I don’t recommend this Taco Bell at all! I was ordering different meals for other people of course I am gonna need all my food to be there.
AP
Aidan Pearson
Jan 4, 2026
1.0
It was all around a crappy visit. At first they shorted me on the food I ordered. And the food I did get was terrible quality, the tortilla was shredded up with the insides all over the place.
PB
puja bn
Dec 29, 2025
1.0
what a worst experience. waited for 45 minutes for a single taco and couldn't get any response rather than we are trying to making it. walked away without even food and just wasting my money and time. Horrible experience staff was very rude.
KF
Kelli Fargason
Dec 21, 2025
1.0
This is not fast food. Our family could eat at a dine in Mexican restaurant faster than a to go order is even made here. We put our order in on the app while headed home from a long day of traveling for pick up so we could get it home faster. Our order was expected by 7:23. It was not even started by 7:45. We asked about the order around 7:25 and were given our drinks. Our food order still was not started until about 30 minutes after that. Hands down the worst fast food wait of my life. Should have went to a restaurant and had a margarita over dealing with this ridiculous wait time. It makes me sick that we didn’t just cancel our order but we had been traveling since 6am and hoped to save time by picking it up on the way. What a joke.
PP
pooch
Dec 18, 2025
1.0
when i tell u i have gone here multiple times and the service is ALWAYS bad. don’t even bother doing a pickup time because they won’t put it on the shelf at the time and they’ll make it too early and hold it in the back, and you will just be standing there waiting for it. no one really attends to the front either and u just have to flag someone down. once my tacos were literally half filled w ZERO SAUCE and they had been sitting out for so long they didn’t even taste like they were supposed to.
What are the regular operating hours for Taco Bell at 12015 University Dr., Frisco?
Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Fridays and Saturdays.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location has drive-through service available during its operating hours.
Can I order Taco Bell online or through a mobile app?
Yes, you can order ahead online or via the mobile app for pickup or delivery from this Taco Bell location.
What types of payment does Taco Bell at 12015 University Dr. accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast and vegetarian options?
Yes, this location serves breakfast as well as vegetarian menu options.
Is seating available inside this Taco Bell, and does it welcome families and children?
Yes, seating is available and the restaurant welcomes families and children.
What are some nearby dining options if I want to try different types of food near Taco Bell?
Nearby dining options include Jersey Mike's Subs for sandwiches, Einstein Bros. Bagels for bakery items, Panda Express for Chinese cuisine, Papa Johns Pizza for pizza, and Veg Nivas for Indian vegetarian food.
Are there any beauty and wellness services close to this Taco Bell location?
Yes, there are several nearby such as Salon LaBE, Paneh Spa, Foreversmooth medical spa, BxB Salon, J Kutz barber, Nail Art by CeCe, Lux Salon Suites Prosper, and The Presidential Suite.
If I’m visiting Taco Bell, what nearby services could I use for car maintenance?
Nearby car services include Quick N Clean Car Wash and Discount Tire, which offers tire repair and oil changes.
How can I contact Taco Bell at 12015 University Dr. for questions or orders?
You can call Taco Bell directly at +1 945-260-0342 for any questions or to place an order.