Sweetwaters Coffee & Tea

4.4
202 reviews
Creme Caramel Latte

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Sweetwaters Coffee & Tea
13030 Preston Road, Frisco, TX
75035, United States

Hours

Reviews

4.4
202 reviews
5 stars
158
4 stars
13
3 stars
8
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers frequently praised the coffee, particularly the French Vietnamese Au Lait, but there were complaints about inconsistency and poor quality in some orders.

Service Speed

Service speed received mixed reviews; while some customers appreciated quick service, others reported long wait times for drinks and food, especially during busy hours.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individual employees who made positive impressions.

Atmosphere

The café's ambiance was generally well-received, described as cozy and inviting, making it a good spot for studying or socializing.

Food Quality

While some customers enjoyed the pastries and breakfast items, others reported issues with food quality, including cold or poorly prepared items.
  • HV
    Husnaa Vhora
    Oct 27, 2025
    5.0
    I recently moved to the area and was thrilled to know that there was a coffee shop walking distance of my house. My husband and I were in the middle of unpacking a cross country move and thought we’d give the place around the corner, Sweetwaters, a try and I am SO GLAD WE DID! The French Vietnamese Au Lait is incredible. It’s my everyday drink now. They do a great job at remaining consistent with their drinks. Their service is great and the staff is friendly. I am confident that if I ever had an issue, they’d resolved it. I had a chat with the owner and she said she recently cleaned house and brought on all new staff, so if anybody had a bad experience with staff, I urge you to come back! The ambiance of the place is nice and not overstimulating like other coffee shops. It’s the perfect place to go with my newborn and 4 year old. I’m just really happy we found this place and will patronize it as long as we live here!
  • EE
    embracinger
    Oct 25, 2025
    1.0
    Absolutely terrible for my 1st experience. Hash brown was burned outside but inside was cold and very dry. For this to happen, I believe that the food is from yesterday and reheated hours before being served. And, what is the point of "staw here" on top of latte when you dont give straw?
  • SG
    Surya G
    Oct 19, 2025
    5.0
    I love coming to this place in the mornings. Staff is super kind and gets items out fast. Jentezen was my server today and he put a smile on my face with the way he carried himself and treated customers like family. I love the coffees but the pastries are lovely also.
  • HB
    Hannah Baker
    Oct 8, 2025
    1.0
    I go fairly regularly and it has gone down hill since May. 3 times in the last week I’ve been the only person in the store and it’s taken 10+ minutes to get me 2 drinks. Today I ordered a bacon, egg, and cheese bagel and it took 15 minutes for me to get an egg and cheese biscuit. I didn’t realize it was wrong until I got to work and I didn’t have the time to go back to get it fixed.
  • SR
    Shayla Ray
    Sep 21, 2025
    5.0
    Absolutely love this place, I wouldn’t want to go anywhere else for coffee! My go to food order is always a pretzel bun club sandwich (insider tip: add an egg, it makes it even better!) There are so many options available, there is definitely something for everyone here! Do yourself a favor and stop in here and find your new favorite place.

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea