Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Customers frequently praised the coffee, particularly the French Vietnamese Au Lait, but there were complaints about inconsistency and poor quality in some orders.
Service Speed
Service speed received mixed reviews; while some customers appreciated quick service, others reported long wait times for drinks and food, especially during busy hours.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individual employees who made positive impressions.
Atmosphere
The café's ambiance was generally well-received, described as cozy and inviting, making it a good spot for studying or socializing.
Food Quality
While some customers enjoyed the pastries and breakfast items, others reported issues with food quality, including cold or poorly prepared items.
HV
Husnaa Vhora
Oct 27, 2025
5.0
I recently moved to the area and was thrilled to know that there was a coffee shop walking distance of my house. My husband and I were in the middle of unpacking a cross country move and thought we’d give the place around the corner, Sweetwaters, a try and I am SO GLAD WE DID! The French Vietnamese Au Lait is incredible. It’s my everyday drink now. They do a great job at remaining consistent with their drinks.
Their service is great and the staff is friendly. I am confident that if I ever had an issue, they’d resolved it. I had a chat with the owner and she said she recently cleaned house and brought on all new staff, so if anybody had a bad experience with staff, I urge you to come back! The ambiance of the place is nice and not overstimulating like other coffee shops. It’s the perfect place to go with my newborn and 4 year old. I’m just really happy we found this place and will patronize it as long as we live here!
EE
embracinger
Oct 25, 2025
1.0
Absolutely terrible for my 1st experience. Hash brown was burned outside but inside was cold and very dry. For this to happen, I believe that the food is from yesterday and reheated hours before being served. And, what is the point of "staw here" on top of latte when you dont give straw?
SG
Surya G
Oct 19, 2025
5.0
I love coming to this place in the mornings. Staff is super kind and gets items out fast. Jentezen was my server today and he put a smile on my face with the way he carried himself and treated customers like family. I love the coffees but the pastries are lovely also.
HB
Hannah Baker
Oct 8, 2025
1.0
I go fairly regularly and it has gone down hill since May. 3 times in the last week I’ve been the only person in the store and it’s taken 10+ minutes to get me 2 drinks. Today I ordered a bacon, egg, and cheese bagel and it took 15 minutes for me to get an egg and cheese biscuit. I didn’t realize it was wrong until I got to work and I didn’t have the time to go back to get it fixed.
SR
Shayla Ray
Sep 21, 2025
5.0
Absolutely love this place, I wouldn’t want to go anywhere else for coffee! My go to food order is always a pretzel bun club sandwich (insider tip: add an egg, it makes it even better!) There are so many options available, there is definitely something for everyone here! Do yourself a favor and stop in here and find your new favorite place.
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Yes, Sweetwaters offers boxes of brewed coffee or tea serving 10 - 12, coffee & tea 6 packs and individually sealed bottles, assorted pastry and or dessert trays with scones, croissants, lemon bars, mini donuts, joy nut bars, cookies, brownies and cakes, & whole cakes, tiramisu. Sandwich trays of biscuit, bagel or pretzel sandwiches (10 person minimum) yogurt parfaits, potato chips
What are Sweetwaters Coffee & Tea's hours of operation?
Sweetwaters Coffee & Tea is open Monday to Friday from 6:00 AM to 8:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Where is Sweetwaters Coffee & Tea located?
It is located at 13030 Preston Road, Suite 100, Frisco, TX 75035, United States, inside the Shops at Creekside.
Does Sweetwaters Coffee & Tea offer delivery or online ordering?
Yes, customers can order online through the Sweetwaters website, their app available on Apple App Store and Google Play, or platforms like DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of coffee and tea does Sweetwaters serve?
Sweetwaters serves a wide variety including classic espresso drinks like latte, cappuccino, cold brew, mochas, as well as specialty drinks such as Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea, and premium whole-leaf teas like Matcha and Chai.
Are there catering options available at Sweetwaters Coffee & Tea?
Yes, they offer catering including brewed coffee or tea boxes, assorted pastries and desserts, sandwich trays, yogurt parfaits, and more for events and gatherings.
What payment options are accepted at Sweetwaters Coffee & Tea?
They accept major credit cards including American Express, Discover, MasterCard, and Visa, as well as mobile NFC payments and debit cards. Cash payments are not required.
What kind of pastries and desserts can I find at Sweetwaters Coffee & Tea?
They offer a variety of pastries and desserts including scones (blueberry, cinnamon, cranorange), croissants, bagels, lemon bars, mini French donuts, macarons, joy nut bars, cookies, brownies, carrot cake, chocolate cake, and tiramisu.
What nearby places can I visit before or after coming to Sweetwaters Coffee & Tea?
Nearby places include Laurie Hannoush PMU tattoo and beauty salon for a beauty treatment, Wings Over Frisco restaurant if you're looking for more food options, and Universal Nail & Spa for nail services. These are great for combining errands or leisure with your visit.
Are there any nearby educational institutions to Sweetwaters Coffee & Tea?
Yes, UNT at Frisco campus is nearby, making Sweetwaters a convenient spot for students and faculty to grab coffee, study, or meet.
Is there free parking available near Sweetwaters Coffee & Tea?
Yes, Sweetwaters offers free street and lot parking, making it convenient for customers arriving by car.