Subway

2.6
136 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Frisco Subway® Restaurant at 6111 Custer Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6111 Custer Road, Frisco, TX
75070, United States

Hours

Reviews

2.6
136 reviews
5 stars
39
4 stars
11
3 stars
9
2 stars
10
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff often being rude, dismissive, or unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and insufficient ingredients, leading to dissatisfaction.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions, including dirty tables and food preparation areas.

Staff Attitude

Several reviews mentioned staff members displaying a lack of enthusiasm and a negative attitude towards customers, impacting the overall experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about poorly made sandwiches and insufficient ingredients.
  • EG
    E G
    Nov 4, 2025
    1.0
    I try soooooooooo hard to support this subway but, how many times and ways you can get an ONLINE order WRONG!!!!!! Like everything is SPECIFIC GOODNESS!!!!!!!
  • RN
    Rajesh Nadgir
    Oct 25, 2025
    2.0
    We visited this place last night. There was a lady serving at the subway. She was making sandwiches as if she was doing a favor on us. Her tone and questions were not very welcoming. We walked in to dine-in but looking at all that we have taken it out....Not sure why they would hire someone with that attitude.
  • GD
    Gerardo Duenas
    Sep 6, 2025
    1.0
    Showed up on 9/6/2025 at 9:30 pm, the employee had locked the door and turned off the lights. Hours on the door say 10:00 pm, hours should be updated if they close at 9:30 pm.
  • MG
    Mayra Alejandra Bedregaln Gaitan
    Jul 31, 2025
    1.0
    Terrible ! La señora que atiende a las 9 de la noche los días jueves . Pésima actitud , mal educada . No recomiendo para nada este sitio por la atención.
  • CC
    Charley
    Jul 15, 2025
    1.0
    Tried ordering it n the app twice now from this location with the same results. Not toasted, order wrong, no customer service. I’ve left a complaint with corporate and even that was all AI and unacceptable customer service. Will not be returning to any Subway moving forward. Too many options available for them not to even have decent customer service.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 6111 Custer Road, Suite 110, in the Custer Bridges area of Frisco, TX 75070.

What are the business hours for this Subway location?

The Subway is open daily from 9:00 AM to 10:00 PM.