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Subway

2.6
(140 reviews)

Business Details

6111 Custer Road, Frisco, TX
75070, United States
(214) 383-4976
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Frisco Subway® Restaurant at 6111 Custer Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6111 Custer Road, Frisco, TX
75070, United States

Hours

Reviews

2.6
140 reviews
5 stars
41
4 stars
11
3 stars
10
2 stars
10
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.

Staff Attitude

Several customers reported negative experiences with staff attitudes, describing them as unfriendly or frustrated.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing ingredients and poorly made sandwiches.

Cleanliness

While some reviews praised the cleanliness of the location, others reported unsanitary conditions, including dirty tables and poor food handling.

Online Orders

Customers frequently faced problems with online orders, including incorrect items and lack of communication regarding order status.
  • AJ
    Alexyss Johnson
    Feb 9, 2026
    1.0
    MARIA HAS A HORRIBLE ATTITUDE. SHE REFUSED TO SERVE US. My fiancé and I come in and ask her how she’s doing seeing she’s the only one working. And instead of being nice we were met with a rude, cold, expressionless, “What do you want?” After telling her we understood she’s probably had a long day and we were getting ready to order she cut us off and said “we close in 30 minutes I can’t deal with this tonight” and proceeded to write down her name and store phone number on a receipt and went to the back to do her closing duties. She DID NOT SERVE US. The owner should be ashamed to hire someone like this. She will run this store into the ground with a nasty attitude like that. In the food industry we understand it’s difficult and tiring so to help bring light to our servers we try to be understanding and let them know we see them as people not just someone making our food. Maria needs to take a chill pill and maybe a few days off. Smile and be thankful to be alive.
  • SM
    Salah Mahmoud
    Feb 8, 2026
    3.0
    Only 1 man working in the shop and leaving ealk in people waiting forever, but the employee treated us well.
  • LK
    Levi King
    Jan 18, 2026
    5.0
    Ryan and Maria always go above and beyond when we come in, excellent service!! Thank y'all!!
  • PB
    Payel Saha Banerjee
    Nov 29, 2025
    5.0
    Staff is so good. Serving very well.
  • EG
    E G
    Nov 4, 2025
    1.0
    I try soooooooooo hard to support this subway but, how many times and ways you can get an ONLINE order WRONG!!!!!! Like everything is SPECIFIC GOODNESS!!!!!!!

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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