Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Frisco Subway® Restaurant at 8992 Preston Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.5
174 reviews
5 stars
54
4 stars
9
3 stars
8
2 stars
10
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling disrespected and unwelcome.
Food Quality
Several customers reported poor food quality, including stale ingredients, incorrect orders, and insufficient portions.
Order Accuracy
Many customers experienced issues with incorrect orders, both for in-store and online purchases, leading to frustration and dissatisfaction.
Cleanliness and Hygiene
There were complaints about the cleanliness of the store and staff hygiene, with some customers noting unsanitary conditions.
Positive Experiences
A few reviews mentioned friendly and efficient staff, as well as good food quality, indicating that positive experiences do occur but are overshadowed by negative ones.
- MGmateo grajales5 days ago1.0The service was quite poor; she didn't know how to make the sandwich, and then she refused to correct it. It was clear she didn't want to help anyone.
- HKHarshith KNov 13, 20251.0I had a very disappointing experience at this Subway location. From the moment I walked in, the staff—particularly the woman working behind the counter—treated me with unnecessary attitude and hostility. I genuinely felt as if I had done something wrong just by being there. I’ve always liked Subway, but the behavior and customer service at this outlet were unacceptable. The staff came across as rude, grumpy, and completely unprofessional. Management clearly needs to address these issues because this level of service is not okay. I would strongly recommend avoiding this location until they improve their staff training and customer service standards.
- DWDonnell WashingtonOct 5, 20253.0Called subway at 945. They refused to answer. I need a refund pronto because they messed up a sandwich.
- RBRabia BasraSep 18, 20251.0Such rude staff, I’ve never had a problem using a subway coupon that I literally got in the mail that I use ALL THE TIME at other subways, the lady was so rude and acted as if it was illegal to use a freaking coupon. 0/10 worst subway experience. Again, I have never ever had someone reject a perfectly legal and usable coupon in my entire life. She was also throwing stuff into my sandwich like girl. It’s subway, relax.
- MZMuhammad Suban ZubairAug 28, 20251.0Unprofessional Server
Frequently Asked Questions About Subway
Where is Subway located in Frisco, TX?
Subway is located at 8992 Preston Rd, Suite 109, in the Preston Road Shopping Center, Frisco, TX 75034.
What are the operating hours of Subway at 8992 Preston Rd?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway at Preston Road Shopping Center offer delivery and pickup services?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at the Subway in Frisco?
Yes, the Subway restaurant at Preston Road Shopping Center serves dine-in customers.
Does this Subway location provide catering services?
Yes, this Subway offers catering services to accommodate your event needs.
What meals does Subway serve at the Preston Road location?
Subway serves breakfast, lunch, and dinner meals at this location.
How can I view the menu or place an order online for Subway at 8992 Preston Rd?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/11889-0/menu.
What nearby businesses might I visit before or after dining at Subway on Preston Road?
Nearby businesses include Puddle Pool Services for pool cleaning, Serious Garages for home improvement needs, and NovaLife Insurance Agency.
Are there any local beauty or personal care services near Subway at Preston Road Shopping Center?
Yes, Shahnaz Salon Frisco, a hair and beauty salon offering hair removal services, is located nearby.
What options are available for transportation or vehicle rentals near Subway at 8992 Preston Rd?
The Dispatch Negotiator provides transportation services, and U-Haul Neighborhood Dealer offers truck rentals close to Subway.