Brand Certified
Subway
3.1(308 reviews)
Certified by Subway • Mar 01, 2026
Business Details
11501 Custer Road, Frisco, TX
75035, United States
Certified by Subway • Mar 01, 2026
(214) 592-9677
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Frisco Subway® Restaurant at 11501 Custer Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.1
308 reviews
5 stars
104
4 stars
48
3 stars
33
2 stars
12
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of online orders, leading to frustration and disappointment.
Food Quality
Several reviews mentioned subpar food quality, including stale bread and old ingredients, contributing to a negative dining experience.
Cleanliness
While some customers noted cleanliness, there were also reports of unsanitary conditions, including sightings of pests.
Management Issues
Customers expressed concerns about the management's lack of responsiveness to complaints and overall poor handling of customer service situations.
- SLsandra leonard2 days ago5.0Great staff. Great service.
- JRJaiganesh Ramdoss6 days ago1.0Initially My online order have very less veggie and when i asked about it they agreed to remake it and this time they missed cucumber & add sauce. Not recommended this location.
- JRjeevan reddyFeb 14, 20261.0Worst service ever. Very rude employees. Very unprofessional.
- AMAmna M.Jan 20, 20261.0The manager here made a mistake on my sub and wanted to charge me extra for his mistake. Don't go here.
- RVRaj Maha veerJan 10, 20261.0The staff was extremely rude and failed to take orders properly. Their behavior was careless and showed a clear lack of respect toward customers. I have visited many Subway locations over the years, but I have never encountered such behavior before. I would also like to point out that if you place an online order, customers are not allowed to wait inside the store—even when it is not crowded. Despite my order being scheduled for 8:30, I arrived early and was asked to wait outside.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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