Subway

3.1
172 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Frisco Subway® Restaurant at 4710 Preston Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4710 Preston Rd, Frisco, TX
75034, United States

Hours

Reviews

3.1
172 reviews
5 stars
58
4 stars
29
3 stars
13
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with their treatment.

Food Quality

Several customers reported issues with food freshness and incorrect orders, including underfilled sandwiches and stale ingredients.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of hygiene practices among staff.

Staffing Issues

Multiple reviews mentioned inadequate staffing, leading to long wait times and poor service during busy hours.

Mixed Experiences

A few customers had positive experiences with specific staff members, indicating that service quality may vary significantly.
  • PA
    Prashanth Ashok
    Sep 13, 2025
    1.0
    Lousy outlet. The girl there showed very little interest, got our orders wrong. Left the oven open & it was beeping for a good 10 mins before it dawned on her to shut it
  • BP
    B P
    Sep 11, 2025
    1.0
    Horrible experience. The manager at the store was very rude this morning, 9/11/25. I don’t know his name, but he said he’s the manager. The store opens at 9:00 and at 9:10 he finally opened the door just because he saw me waiting. He didn’t have a good attitude from the beginning. He told me that the oven was not warm and he didn’t have the bread I Want it. He told me “Do you want a cold sandwich or not”. He also said that he was by herself by himself opening, so things were not ready and added “no one buys a sandwich at 9:00 A.M. so that’s why i don’t have anything ready” I said “how can I speak with the manager? “ and he said “I’m the manager”. He left while I was speaking with him. He obviously doesn’t like his job and doesn’t know anything about customer service. He could have said he didn’t have things ready in a nice way. I was not rude to him, but he interrupted me when I was speaking. Since I live in Frisco, this has been my store, for many years, but I’ll never go back because I wouldn’t like to see this person and be treated like this again. I hope someone can say something to him to prevent him to treat customers this way. No every employee there is nice, however, they weee never this rude and the reason I kept going to this location was because it was convenient. From now on, I’ll drive out of my way instead of visiting this store.
  • AK
    Aryan Khorramshahi
    Aug 24, 2025
    1.0
    The employee was rude and he didn’t let me purchase food with a digital coupon
  • CC
    Customer Service CS_GrandPrairie
    Aug 9, 2025
    2.0
    Young girl working with zero interest in doing anything. Empty bins and scraping bottom of it for veggies. No interest in working, should not be in quick service. Walked out after paying and without a sandwich. No manager on site and she says she is not trained to process refunds.
  • AO
    Armando Ortega
    Jul 19, 2025
    1.0
    I waited for half an hour for the person who never answered me. I only heard him talking on the phone. July 19th at 6:40 pm. I called him and he was very rude.

Frequently Asked Questions About Subway

What types of meals does Subway Frisco serve?

Subway Frisco serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and more.

What are the operating hours for Subway at 4710 Preston Rd?

Subway is open every day from 9:00 AM to 10:00 PM.