Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Frisco, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7630 Preston Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
878 reviews
5 stars
385
4 stars
195
3 stars
107
2 stars
43
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even for simple items.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning burnt items and poor preparation.
Staff Attitude
While some staff were praised for being friendly and helpful, others were criticized for rudeness and poor customer service.
Cleanliness
The establishment received mixed feedback on cleanliness, with some noting it was clean while others found it poorly maintained.
- TTTerry ThomasDec 7, 20255.0Not a big deal that they forgot to ring my drinks up as a large and brought out mediums., I asked the carhop they were super cool about it promptly just gave me two large drinks in exchange. I really appreciate that.
- DBD BautistaNov 30, 20251.0This is my third visit to this location, and they’ve messed up my order on two of those visits. The quality of both the service and the food has gone downhill compared to years ago. Honestly, I can get better service and accuracy at In-N-Out than at this Sonic. They one give burnt bacon or the wrong burger
- CKChris KeetonNov 4, 20253.0They have removed half of the stalls for either mobile ordering only or eating only. I haven't been able to use the new credit card system because it's been down for who knows how long now. I think I'm going to pass on this location for a while.
- TTTony ToteBagOct 10, 20251.0This Place Is Absolutely Heartbreaking. I Mean This Is Frisco,Texas Right?? 3 Times I've Had To Walk Away From This Establishment Without Food. Only Zero Customer Service. I'll Never Return. My $21 Is Being Spent At WayBack Burger Across The Street. Better Customer Service & Better Food.
- KGKenny GruberSep 22, 20253.0Super mid