Service Issues
Numerous customers reported long wait times, unresponsive staff, and poor customer service experiences.
Staff Performance
While some employees, like Gregory, received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attention.
Food Quality
Food quality varied, with some customers enjoying fresh and hot meals, while others complained about cold, stale, or poorly prepared items.
Operational Problems
Frequent issues with mobile ordering, early closures, and inconsistent service were noted by multiple customers.