Service Speed
Many customers reported long wait times, often exceeding 20 minutes, with some experiencing delays of up to an hour.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, while some customers enjoyed specific menu items.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or unprofessional.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
App Functionality
Customers frequently reported problems with the ordering app, including it being non-functional or not compatible with the location.