Mixed reviews on food quality; while some praised the brisket and breakfast tacos, others reported issues with dryness and poor preparation.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, leading to frustration during busy times.
Customer Service
Service quality varied; some staff received high praise for their friendliness and helpfulness, while others were criticized for rudeness and lack of attention.
Pricing Concerns
Several customers expressed dissatisfaction with pricing relative to portion sizes and food quality, feeling that some items were overpriced.
RR
Ron Rodriguez
5 days ago
5.0
I cannot say enough good things about the team at Rudy’s! We placed a large order for our New Year’s Eve party, and while there was a slight mix-up and the order wasn't quite right, the way they handled it was world-class.
The Assistant General Manager, Eric Clark, stepped in and completely saved the night. Not only did he fix the order immediately, but he personally delivered the items to our home to make sure our party didn't miss a beat. In a time where "customer service" often feels like a thing of the past, Eric went above and beyond to make things right.
It’s one thing to have great BBQ (which they do!), but it’s the leadership and care shown by people like Eric that keep us coming back. Huge thank you to Rudy’s for looking out for us and helping make our NYE a success!
AM
Anjel M
5 days ago
5.0
I love Rudy's! Every chance I get to stop and get some grub, I do. But I have to say, Carol-Lynn at the Frisco location, provided me with the most awesome service I've experienced! Now, I've never had a bad time but honestly, I'd come here just to interact with her. I had her write her name on my to-go bag so I could leave this review and highlight her specifically (is there a K at the end?) but everyone was friendly too.
TC
tom c
6 days ago
5.0
Rudy's was great we got brisket pulled pork beans and potato salad. a woman named bi bi? took great care of us. they also sell gasoline i put some in my tank. staying at a hotel nearby and stumbled into this place. rustic atmosphere concrete floor picnic tables inside. I highly recommend if you are in the area. better than most other places i tried when in texas.
HS
HD Smith Sr.
Dec 18, 2025
1.0
For some reason, the corn tortillas for my breakfast tacos weren't cooked. They were cold, but the egg and cheese were warm. Disappointing for the price.
RR
Rob R
Dec 7, 2025
1.0
Ordered a brisket sandwich (moist). Got a combination of rubber fat and dry/super tough pieces that I couldn’t even bite through. They were cut extremely thick too which was weird. All in all about half the “meat” was edible and I had to go at each piece with my hands like I was tearing through an overdone steak… not sure what happened to Rudy’s in these past ten years or so but apparently it’s the whole franchise that sucks now. I’m done excusing different locations as bad apples when I haven’t had even a decent brisket from one in at least ten years
Frequently Asked Questions About Rudy's "Country Store" and Bar-B-Q
What types of pickup and delivery services does Rudy's "Country Store" and Bar-B-Q offer?
They offer in-store pickup, curbside pickup, and delivery services.
Where is Rudy's "Country Store" and Bar-B-Q located?
It is located at 9828 Dallas Parkway, Frisco, TX 75034, USA.
What are the operating hours of Rudy's "Country Store" and Bar-B-Q?
Rudy's is open every day from 7:00 AM to 9:00 PM.
Does Rudy's serve breakfast, lunch, and dinner?
Yes, Rudy's serves breakfast, lunch, and dinner daily.
Does Rudy's "Country Store" and Bar-B-Q serve alcoholic beverages?
Yes, they serve beer and alcohol but do not serve wine, cocktails, or liquor.
Can customers dine in or order takeout at Rudy's?
Yes, Rudy's offers dine-in seating including outdoor seating and also provides takeout and delivery options.
Is Rudy's wheelchair accessible and does it have facilities for children?
Yes, Rudy's has wheelchair accessible entrances and provides high chairs for children.
Is Rudy's "Country Store" and Bar-B-Q near any medical centers or clinics?
Yes, it is close to Better Way Medical Group, Village Health Partners - Frisco Medical Village, and Baylor Scott & White Legacy Heart Center, making it convenient for visitors or patients to grab a meal nearby.
What entertainment or sports venues are near Rudy's that customers can visit?
Nearby sports and recreational venues like Toyota Soccer Center and Fc Dallas Field 16 are close, perfect for enjoying a game before or after dining at Rudy's.
Are there other dining options near Rudy's "Country Store" and Bar-B-Q?
Yes, Slim Chickens, Sr Ozzy's Tacos Y Mariscos, and Mezcal Taco are nearby restaurants offering diverse cuisines for customers looking to explore more dining experiences.