Papa Johns Pizza

3.3
280 reviews
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Business Details

2650 King Road, Frisco, TX
75036, United States
(469) 362-7222
https://locations.papajohns.com/united-states/tx/75036/frisco/2650-king-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Frisco, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Frisco pizza for any occasion. Call us for pizza delivery in Frisco or stop by 2650 King Road for carryout to order the best pizza in Frisco, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2650 King Road, Frisco, TX
75036, United States

Hours

Reviews

3.3
280 reviews
5 stars
116
4 stars
40
3 stars
26
2 stars
8
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold pizza, undercooked items, and incorrect toppings.

Delivery Issues

Numerous complaints about late deliveries, wrong addresses, and reliance on DoorDash leading to poor service.

Customer Service

Mixed feedback on customer service; some staff were praised for being friendly, while others were criticized for rudeness and lack of professionalism.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness and Hygiene

Concerns raised about hygiene practices among staff, including improper mask usage during food preparation.
  • NN
    Nicholas Nordvall
    Oct 31, 2025
    1.0
    Ordered pizzas to be delivered at 5pm for kids going trick or treating. Called at 5:15 and was told the were very backed up. Changed to pickup and told it would be ready for pickup in 15-20 minutes. Arrived at store around 5:25 told another 15-20 minutes till it’s ready and got yelled at by the guy cooking it because they over committed on orders. Now have kids going trick or treating with no dinner. Awesome. Order from somewhere else - can’t rely on a place that over commits - plenty of pizza places around. Adding on the outcome… so they literally lied to me and many others there continually stating our orders were in the oven… finally 45 minutes after my order was supposed to be delivered I learn they had not even started making it… I cancelled and drove down the road to the chick flla to salvage dinner for the kids. That will be my last interaction with Papa John’s.
  • LS
    Leeann Sartain
    Oct 31, 2025
    1.0
    Placed an order the day ahead for a party. Even called the morning of the party to ensure they had my order and the delivery instructions. They confirmed all. At the delivery time, I get a random text from someone asking me for my address. Turns out it was a Door Dash person. Poor service from Pappa John's. Did not give him the address or the delivery instructions. Poor service from the manager (Nicole) when I called. She just blamed the Door Dash person and said he didn't speak good english. Would not recommend or order from here again.
  • RK
    Radha Krishnan
    Oct 12, 2025
    5.0
    Fulfill dinner great taste and fresh ingredients! pizza was perfectly baked__soft inside crispy outside recommend place !"
  • SW
    Stormy Wicks
    Oct 3, 2025
    5.0
    Ordered from Uber eats for a delivery. 2 hours later still haven’t received. Ordered again directly and picked up. Nichole was SOOOOO very apologetic, accommodating and genuinely concerned. She made sure my order was hot, fresh and perfectly prepared. Thank you for your hard work and dedication to doing a great job. Only because of you will we continue to order from this location!
  • AA
    Asraa Akhtar
    Aug 1, 2025
    5.0
    Love the service and friendly staff.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Frisco, TX?

Papa Johns Pizza offers delivery from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza located at 2650 King Road?

Takeout is available from 10:00 AM to 10:00 PM Monday through Wednesday, Friday, Saturday, and Sunday, with extended hours until 11:00 PM on Thursday.