Papa Johns Pizza

3.0
306 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Frisco, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Frisco pizza for any occasion. Call us for pizza delivery in Frisco or stop by 7410 PRESTON RD for carryout to order the best pizza in Frisco, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7410 PRESTON RD, Frisco, TX
75034, United States

Hours

Reviews

3.0
306 reviews
5 stars
114
4 stars
42
3 stars
12
2 stars
13
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, including cold pizzas, incorrect toppings, and unsatisfactory preparation.

Management Problems

Customers expressed concerns about management's lack of accountability and poor handling of complaints.

Employee Performance

While some employees received praise for their helpfulness, others were described as rude and unprofessional.

Delivery Problems

Frequent complaints about late deliveries and mishandled orders were noted, leading to customer frustration.
  • AB
    Aiman Bhimanu
    Nov 11, 2025
    5.0
    Micheal was amazing. Would definitely recommend him
  • AB
    Aiman Bhimani
    Nov 11, 2025
    5.0
    Micheal is the man. Amazing service. Would definitely only ask for him
  • AB
    Ayush Borse
    Nov 5, 2025
    1.0
    Food is way worse than any usual papa John’s and they never gave me a refund regarding recent request that was ordered to a wrong store which I was told I was going to be getting a refund over the phone.
  • EK
    Elijah Kirshner
    Oct 17, 2025
    5.0
    there is an employee named Cade. best employee there? yes, there are good employees there, but Cade is the best one. kind-hearted and hard-working. I go check him out. he's a good worker and try holograms cheesy bread. it's so juicy and cheesy
  • MG
    Mac Gaskill
    Oct 15, 2025
    1.0
    I wish I would’ve checked the reviews before ordering from this store. I doubt there’s any leadership or quality control at this location. I ordered a pizza with quite a few toppings..but an HOUR LATER I was delivered a CHEESE pizza….A plain ol’ lukewarm cheeeese pizza. No offense to cheese pizza lovers - but I don’t want that crap especially after being charged a lot extra for EACH additional topping. I imagine they did this because they were closing soon and couldn’t bother with the extra effort to sprinkle on some toppings. I double checked to make sure I wasn’t given somebody else’s order.. And I wasn’t. I was given the correct order cooked and delivered (grossly) incorrectly. I highly recommend that folks AVOID ordering pizza from this location. Hell, I’d rather go to Little Caesars. At least they’ll give me what I order, and they’ll do so happily.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Frisco, TX?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.

Can I place an order online for delivery or carryout from Papa Johns Pizza?

Yes, you can order online for both delivery and carryout through their website.