At Papa Johns Pizza in Frisco, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Frisco pizza for any occasion. Call us for pizza delivery in Frisco or stop by 7410 PRESTON RD for carryout to order the best pizza in Frisco, along with breadsticks, wings, and more!
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted issues with food quality, including cold pizzas, incorrect toppings, and unsatisfactory preparation.
Management Problems
Customers expressed concerns about management's lack of accountability and poor handling of complaints.
Employee Performance
While some employees received praise for their helpfulness, others were described as rude and unprofessional.
Delivery Problems
Frequent complaints about late deliveries and mishandled orders were noted, leading to customer frustration.
AB
Aiman Bhimanu
Nov 11, 2025
5.0
Micheal was amazing. Would definitely recommend him
AB
Aiman Bhimani
Nov 11, 2025
5.0
Micheal is the man. Amazing service. Would definitely only ask for him
AB
Ayush Borse
Nov 5, 2025
1.0
Food is way worse than any usual papa John’s and they never gave me a refund regarding recent request that was ordered to a wrong store which I was told I was going to be getting a refund over the phone.
EK
Elijah Kirshner
Oct 17, 2025
5.0
there is an employee named Cade. best employee there? yes, there are good employees there, but Cade is the best one. kind-hearted and hard-working. I go check him out. he's a good worker and try holograms cheesy bread. it's so juicy and cheesy
MG
Mac Gaskill
Oct 15, 2025
1.0
I wish I would’ve checked the reviews before ordering from this store. I doubt there’s any leadership or quality control at this location. I ordered a pizza with quite a few toppings..but an HOUR LATER I was delivered a CHEESE pizza….A plain ol’ lukewarm cheeeese pizza. No offense to cheese pizza lovers - but I don’t want that crap especially after being charged a lot extra for EACH additional topping. I imagine they did this because they were closing soon and couldn’t bother with the extra effort to sprinkle on some toppings. I double checked to make sure I wasn’t given somebody else’s order.. And I wasn’t. I was given the correct order cooked and delivered (grossly) incorrectly.
I highly recommend that folks AVOID ordering pizza from this location. Hell, I’d rather go to Little Caesars. At least they’ll give me what I order, and they’ll do so happily.