Panera Bread

3.6
976 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Frisco is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5062 Main Street, Frisco, TX
75034, United States

Hours

Reviews

3.6
976 reviews
5 stars
415
4 stars
200
3 stars
101
2 stars
67
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor order handling.

Food Quality

Food quality is inconsistent, with several complaints about freshness and incorrect orders, but some customers enjoyed specific items like the broccoli cheddar soup.

Cleanliness

Multiple reviews highlight cleanliness issues, particularly in restrooms and dining areas, affecting overall customer satisfaction.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.

Atmosphere

The atmosphere is generally described as welcoming, but some customers noted it could be improved with better cleanliness and service.
  • LF
    Lauren Frank
    Nov 9, 2025
    5.0
    This was the cleanest Panera I've been in, and had the nicest staff members. I was welcomed when I walked in, and was invited to actually order at the counter. At most Panera's they encourage ordering on the screens. 10/10 experience.
  • CR
    Cooper Rondinelli
    Nov 7, 2025
    5.0
    The company is degrading at a corporate level, but this location is as good as it can be. Our order (during off-hours) was incredibly fast and very good, while the admittedly limited employee interaction was courteous and kind
  • GG
    Guadalupe “Elena” Galindo
    Oct 15, 2025
    5.0
    The noticed the manager rang us up and of course I expected her to be friendly but honestly the whole experience was nice. The team was welcoming and the server who gave us our food asked I we needed anything else and everyone was happy. They had just sang HBD to someone in the back and we clapped. I’ve been to alot of Panera’s bc I like the food but this is going to be my first choice from now on.
  • LD
    Lisa Dowling
    Sep 15, 2025
    1.0
    Ordered food through GrubHub from this location. GrubHub did a great job of delivering early, not breaking the seal, and communicating. Unfortunately, this location failed to put the main dish in the bag, and failed to put the dressing on the salad. When we called to notify the restaurant, we were told we had to go through GrubHub customer service And were only offered a refund. There’s a reason this restaurant has lower than average reviews for a Panera location. Drive the extra couple of miles and try a different location.
  • DL
    daniel lescay
    Sep 13, 2025
    1.0
    Mad, perma angry, older guy is absolutely rude and nasty demeanor for no reason

Frequently Asked Questions About Panera Bread

Does Panera Bread Frisco accept reservations?

No, Panera Bread Frisco does not accept reservations.

What are the operating hours for Panera Bread in Frisco?

Panera Bread Frisco is open daily from 7:00 AM to 10:00 PM.