Krispy Kreme

Reviews

• RB

  Rich Branch

  3 days ago
  1.0
  Just ordered a dozen donuts online for pickup. Let's say all the donuts are old. The apple filled filling was hard and dried out. The cake donuts were flatter than a cookie and old. The dough was not made right. Tried to call the store at 11 am and no one answered. I will be filing complaint online and seeking a refund as the whole dozen was inedible. Really bad. This was one if my worst donut experiences ever. I would have been better off buying them in the grocery store. Just look at the photos.....no those are actual donuts not cookies! Do not waste your money or time going here....horrible experience.
• MA

  Marilyn Acosta

  5 days ago
  5.0
  Krispy Kreme doughnuts are our absolutely favorite doughnuts in the US. They are always so fresh and basically melts in your mouth. And now they have 4 new flavors. I can't wait to try them.
• KP

  Katie Phan

  Jan 4, 2026
  1.0
  lobby was closed. we went through the drive thru and before we drove 30 min to get here we called to see if they have hot donuts, the guy said they were about to turn off the hot light. when we got here i specifically asked for fresh donuts. They said they will but turned out giving me cold hard dozen of glazed.
• GS

  GWEN SERNA

  Dec 29, 2025
  2.0
  This location has not improved since the last time we went about 6 months ago. Donuts are not light and airy like Krispy Kreme has been for decades. Photos don’t lie. And the service was mid. Sign at front of the store and on the drive thru stated 2nd glazed dozen for $9.99. My total at the window was $32 for 2 dozen, so I had to ask for the special. No problem adjusting to $26, but seriously how much money do they make off people by not automatically ringing up the advertised price?
• BB

  Brad

  Dec 28, 2025
  1.0
  I hardly ever write bad reviews, but this experience was horrible! Two guys were closing the store tonight, and I drove through when there was about 15 minutes to close. They had no cookie butter donuts, so I just make a simple mixed order. I drove up to the window, I waited for a while, and nobody would come to the window. I'm partially disabled, so I just limped into the store to see what the deal was. The guy couldn't explain what was going on. I re ordered, tried to pay, and they said they only take cards through the window. I said what are you talking about? He was INTENTIONALLY trying to be complicated. He was lying. He reluctantly took my card, and I said why is it $20? It should be the $18 price. He couldn't explain and mumbled around. I asked for a receipt, and he said he couldn't give me one! It was one washy answer after another. Then, I went to my car and noticed my order was all messed up. I drove around and saw him inside, and he saw me, but he refused to come to the window. It was the taller heavier guy with dark curly hair who left the store first who was the problem. I saw him sneaking out the back door to avoid me, so I saw him outside and told him I'm writing a bad review. He just ignored me and drove off. Horrible experience.

Frequently Asked Questions About Krispy Kreme