Business Details
About
RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch RestaurantKolache Factory
Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy
breakfast, lunch, and snack attack cravings. A modern take on a European classic, our
sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time-
honored kolache-making traditions. Each day, our master bakers make our dough using
the finest, freshest ingredients and also prepare artisan croissants and muffins that
complement our fresh-brewed coffee from Katz.
When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has
the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
672 reviews
5 stars
426
4 stars
142
3 stars
41
2 stars
23
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the delicious and fresh kolaches, particularly the savory options like chicken enchilada and sausage & gravy, but some noted a decline in quality and consistency in recent visits.
Customer Service
While some staff members were described as friendly and helpful, several reviews highlighted issues with rude service and order inaccuracies, particularly from specific employees.
Order Accuracy
Numerous customers reported problems with incorrect orders, including missing items and wrong flavors, leading to frustration and disappointment.
Ambiance and Experience
The dining area is small and primarily used for takeout, with mixed feelings about the overall atmosphere, which some found unwelcoming.
Pricing
Customers noted that the prices are on the higher side compared to similar establishments, but many felt the quality justified the cost.
- BFBrett Feehan2 days ago1.0I ordered ahead on the app and arrived at the scheduled pickup time, only to be told they didn’t have any of the items I ordered. I was asked to come back in 15 minutes and was told I’d receive a text when the order was ready. When I returned—after the original pickup time on my confirmation—I still hadn’t been contacted, and the items they said they were preparing had already been given to other customers. They had made replacements, but those were gone as well by the time I arrived. I then had to choose different kolaches, and the only ones I wanted were more expensive. Instead of honoring their mistake and covering the difference, I was told I needed to pay extra. This was extremely poor customer service and has given me more than enough reason to stop coming here.
- BSBriana SosaJan 1, 20261.0she didn’t give me my cherry fruit danish. charged me for it and didn’t put it in the bag.
- SLsteven leeDec 31, 20255.0Team members are attentive and polite. Fast service
- TTTyneciaOct 30, 20254.0Yummmmy!!! We tried a lot!!! Chicken Florentine kolache was so good! The sweet cashier recommended it, she was so patient and kind. It was our first time, so we had questions. She also said cherry kolache was her favorite so tried that too! Buttery, flakey, flavor all there. I say go try them, it was delicious.
- HLHannah LeeOct 5, 20254.0Very unique kolache flavors! This place is definitely on the pricier end compared to other places. Ambiance: There’s a small dining area, though most people seem to grab their food to go. You order at the counter, where all the kolache options are on display. The service is decent, and it’s usually fairly busy inside. Sausage & Gravy: My absolute favorite! It’s filled with sausage and creamy gravy. It honestly reminds me of biscuits and gravy. The bread is slightly sweet and soft, and the portion size is perfect. Pizza Kolache: This one is packed with pepperoni, a bit of sauce, and cheese. It’s super flavorful and a great choice for anyone who loves pizza.
Frequently Asked Questions About Kolache Factory
Does Kolache Factory accept reservations?
No, Kolache Factory does not accept reservations.
What are the operating hours of Kolache Factory in Frisco, TX?
Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM, and Sunday from 7:00 AM to 2:00 PM.
What types of pastries and foods does Kolache Factory specialize in?
Kolache Factory specializes in handmade kolaches, artisan croissants, muffins, dinner rolls, and party trays with a variety of sweet and savory fillings.
Does Kolache Factory offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and no-contact delivery options.
Can I order food online from Kolache Factory?
Yes, you can order ahead at kolachefactorytogo.com to save time.
What payment options are available at Kolache Factory?
Kolache Factory accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Kolache Factory suitable for casual dining and family visits?
Yes, Kolache Factory has a casual attire policy and welcomes families, with seating and high chairs available.
Are there any nearby coffee shops where I can grab a drink before or after visiting Kolache Factory?
Yes, nearby you can visit Coffee U, a coffee shop and smoothie juice bar, which is perfect for grabbing drinks before or after your visit.
I am visiting Kolache Factory and want to explore some local dining options. What other restaurants are nearby?
Nearby dining options include Koto Hibachi and Sushi, Calabar Pot (African cuisine), Lotus Chinese Restaurant, Tomo Sushi, Fanzo Sports Bar, and Tequileros Kitchen & Craft Cocktails.
What nearby services and shops can I visit after stopping by Kolache Factory?
Nearby you can find Wild Birds Unlimited (pet store), Fifth Avenue Cleaners (laundry), Classique Jewelers (jewelry store), and Stewart Title of North Texas (real estate services).