Kolache Factory

4.3
668 reviews

About

RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch Restaurant
Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy breakfast, lunch, and snack attack cravings. A modern take on a European classic, our sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time- honored kolache-making traditions. Each day, our master bakers make our dough using the finest, freshest ingredients and also prepare artisan croissants and muffins that complement our fresh-brewed coffee from Katz. When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Kolache Factory
5995 Preston Road, Frisco, TX
75034, United States

Hours

Reviews

4.3
668 reviews
5 stars
424
4 stars
142
3 stars
41
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the kolaches for their freshness and variety, with favorites including the Chicken Enchilada and Pizza kolaches. However, there were complaints about inconsistent quality and incorrect orders.

Customer Service

While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service from specific employees and issues with order accuracy.

Ambiance

The dining area is small and primarily used for takeout, with some customers noting it feels unwelcoming at times.

Pricing

Some customers found the prices to be on the higher side compared to other similar establishments, but many felt the quality justified the cost.

Order Accuracy

Multiple reviews indicated frequent issues with incorrect orders, leading to customer frustration and disappointment.
  • TT
    Tynecia
    Oct 30, 2025
    4.0
    Yummmmy!!! We tried a lot!!! Chicken Florentine kolache was so good! The sweet cashier recommended it, she was so patient and kind. It was our first time, so we had questions. She also said cherry kolache was her favorite so tried that too! Buttery, flakey, flavor all there. I say go try them, it was delicious.
  • HL
    Hannah Lee
    Oct 5, 2025
    4.0
    Very unique kolache flavors! This place is definitely on the pricier end compared to other places. Ambiance: There’s a small dining area, though most people seem to grab their food to go. You order at the counter, where all the kolache options are on display. The service is decent, and it’s usually fairly busy inside. Sausage & Gravy: My absolute favorite! It’s filled with sausage and creamy gravy. It honestly reminds me of biscuits and gravy. The bread is slightly sweet and soft, and the portion size is perfect. Pizza Kolache: This one is packed with pepperoni, a bit of sauce, and cheese. It’s super flavorful and a great choice for anyone who loves pizza.
  • DB
    Diego Baylon
    Oct 4, 2025
    5.0
    The food here is amazing. They food is very fresh and customer service is great. I would definitely come back again!
  • RB
    Ralph Brooks
    Sep 14, 2025
    5.0
    Give Kolache Factory a visit and become the hero of your office! For me, I drive by this place all the time but have never visited. A notary client of mine suggested the place, and it was incredible. So good that I started to wonder why I had never visited there sooner. I got the pizza kolache, two fruit kolaches, and the strudel. Absolutely incredible. Every the person serving was friendly, and answered all of my questions. Will be back.
  • AT
    abigail torres
    Sep 6, 2025
    1.0
    The girl at the front counter that takes orders Saturday mornings is very rude. I placed an order of 2 kolaches and an iced coffee. I waited 15 minutes while she took at least 10 orders after myself and she still hadn’t taken 2 minutes to prepare my order. So, after 15 minutes of watching her take orders and everyone getting theirs I get back in line and politely ask for a refund because I’d been waiting too long and had to be somewhere and instead of offering to prepare my order she just hands my receipt to another employee and doesn’t assist me. I don’t know her name but she’s sort of young looking with glasses. Food is ok but employees here need more practice on customer service.

Frequently Asked Questions About Kolache Factory

Does Kolache Factory accept reservations?

No, Kolache Factory does not accept reservations.

What are the operating hours of Kolache Factory in Frisco, TX?

Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM, and Sunday from 7:00 AM to 2:00 PM.