Jimmy John's

3.8
478 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1930 Parkwood Blvd, Frisco, TX
75034, United States

Hours

Reviews

3.8
478 reviews
5 stars
246
4 stars
91
3 stars
31
2 stars
21
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, leading to frustration and disappointment.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about inconsistent food quality, including issues with freshness and portion sizes.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, indicating a need for improved cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and expressed overall satisfaction with the food.
  • AT
    Ashley Taylor
    Oct 31, 2025
    5.0
    Anthony and Brayden are hands down the BEST employees at Jimmy John’s frisco! They were super friendly, fast, and made my whole experience amazing. You can tell they really care about what they do — my order was perfect, and they went above and beyond to make sure everything was right. The energy they bring makes the place feel so welcoming. Huge shoutout to both of them for making my visit 10/10! Definitely my favorite Jimmy John’s location thanks to them! i love this location and will definitely be going back! i hope they get some sort of promotion or reward for this kind of effect through a fast food restaurant! i will definitely be coming back :)) thank you guys again 🫶
  • PT
    Phil Tare
    Oct 31, 2025
    1.0
    Beware the Picklewich scam!!! Went to try the Picklewich sandwich, the one where every video shows this giant pickle loaded with meat and cheese. This is not that - not even close. Upon entering, the cashier who clearly didn't want to be there grunted at us. I ordered the Vito Picklewich. I asked the cashier if they could leave off the Capocollo (as I'm not a fan) and substitute extra Salami. After first telling me Yes, he then said they can't change the meat on the sandwich. Ok. whatever. I get home and discover that for the same price as a regular sandwich, I got a hollowed out pickle about half the size of a regular sandwich with 2 pieces of meat and a slice of cheese. They even left off the tomato, or maybe they couldn't fit it on this thing. Total scam and rip-off. Like most other sandwich chains, they're a rip-off to begin with, always putting the bare minimum meat and toppings on a sandwich. Won't be back! Check out the pictures of what i got vs. what it should be. Potato chip for reference!
  • AS
    Anish Siddabhattuni
    Oct 29, 2025
    2.0
    I’m a huge Jimmy John’s fan, I get my sandwich toasted all the time. But this time 10/29 8:15 p, apparently I couldn’t bc it’s not a sandwich # 7- #17. Idk how hard it is to put my French bread in the oven and toast it. What an I supposed to do with a cold sandwich I like hot.
  • JN
    Janak Narayan
    Oct 28, 2025
    5.0
    They have added the new Sides to their menu. Love it
  • FL
    First Last
    Oct 26, 2025
    1.0
    The people running the drive through we're insanely rude. When I got to the window, just one employee was making sandwiches. The others were fiddling around with each other. I'm a huge JJs fan, but will go out of my way to never return to this location.