Jimmy John's

Reviews

• KJ

  Keiyona Jacquet

  Feb 20, 2026
  5.0
  I had an amazing experience at Jimmy John’s today thanks to Diondre! He did a truly magnificent job. He took the time to explain the menu in detail, went back over our order to make sure everything was correct, and was incredibly patient and friendly throughout the whole process. He also educated us about the rewards program and made sure we understood how it works, which we really appreciated. It’s rare to see customer service that goes so far above and beyond these days. Diondre definitely deserves recognition — and honestly, a raise! Thank you for having such a dedicated and helpful team member.
• RV

  Robbie Vaughn

  Jan 16, 2026
  5.0
  It's the staff for me! They are so nice! Not just professionally courteous, but extremely truly friendly.
• AT

  Ashley Taylor

  Oct 31, 2025
  5.0
  Anthony and Brayden are hands down the BEST employees at Jimmy John’s frisco! They were super friendly, fast, and made my whole experience amazing. You can tell they really care about what they do — my order was perfect, and they went above and beyond to make sure everything was right. The energy they bring makes the place feel so welcoming. Huge shoutout to both of them for making my visit 10/10! Definitely my favorite Jimmy John’s location thanks to them! i love this location and will definitely be going back! i hope they get some sort of promotion or reward for this kind of effect through a fast food restaurant! i will definitely be coming back :)) thank you guys again 🫶
• PT

  Phil Tare

  Oct 31, 2025
  1.0
  Beware the Picklewich scam!!! Went to try the Picklewich sandwich, the one where every video shows this giant pickle loaded with meat and cheese. This is not that - not even close. Upon entering, the cashier who clearly didn't want to be there grunted at us. I ordered the Vito Picklewich. I asked the cashier if they could leave off the Capocollo (as I'm not a fan) and substitute extra Salami. After first telling me Yes, he then said they can't change the meat on the sandwich. Ok. whatever. I get home and discover that for the same price as a regular sandwich, I got a hollowed out pickle about half the size of a regular sandwich with 2 pieces of meat and a slice of cheese. They even left off the tomato, or maybe they couldn't fit it on this thing. Total scam and rip-off. Like most other sandwich chains, they're a rip-off to begin with, always putting the bare minimum meat and toppings on a sandwich. Won't be back! Check out the pictures of what i got vs. what it should be. Potato chip for reference!
• AS

  Anish Siddabhattuni

  Oct 29, 2025
  2.0
  I’m a huge Jimmy John’s fan, I get my sandwich toasted all the time. But this time 10/29 8:15 p, apparently I couldn’t bc it’s not a sandwich # 7- #17. Idk how hard it is to put my French bread in the oven and toast it. What an I supposed to do with a cold sandwich I like hot.