H-E-B opened its second store in Frisco on 8/7/24, continuing its expansion in the DFW Metroplex. The store is located at HWY 380 and FM 423 and serves residents in eastern Denton County.
“This new store will build on the company’s longstanding presence in the area and reinforces its commitment to serve more customers in this dynamic and growing part of Texas,” said Mabrie Jackson, senior director of public affairs for H-E-B.
Proudly serving communities across the state since 1905, H-E-B is committed to the DFW area for the long term and hopes to serve even more of the Metroplex in the future.
Customers appreciate the wide selection of products, including fresh produce, meats, and prepared meals.
Store Cleanliness
Many reviews highlight the cleanliness and organization of the store, contributing to a pleasant shopping experience.
Customer Service
While some customers praise the friendly and helpful staff, others report issues with service quality and responsiveness.
Traffic and Accessibility
Several customers mention the store's location being crowded and difficult to access during peak hours.
Quality Concerns
A few reviews express dissatisfaction with food quality, including expired items and poor handling of customer complaints.
UU
Unknown User
1 day ago
2.0
I would not order delivery or pickup from here. Every time either I have rotten produce or meat. Today I ordered steak and the package was extremely bloated. Thought it might still be good but the steak was also slimy and smelled terrible. My package of chicken was the same way. I was refunded so I will give 2 stars for that but I still have to go to the store and pick it up myself. The amount of money you pay for delivery is not worth it.
SL
Sean Lougheed
5 days ago
5.0
The store could be too big. If I walked all the aisles I'm sure I would go over a mile and perhaps even two. They have what I needed!
JR
Jason R
6 days ago
5.0
This place is great! Clean and full of everything tasty and healthy. Nathan at the deli went above and beyond to help me and my wife. Kudos
AG
Alan Gomelsky
Feb 8, 2026
4.0
By most measures HEB is a great store, except for one inconvenience…
Refrigerators holding milk & milk products extend their shelves all the way down to the floor, which most senior customers find very inconvenient going down on your 4 to get Half&Half.
I know, I do!
DD
Dave Druyor
Feb 7, 2026
3.0
Pickup takes a very long time. Considerably longer than the Main Street location. The Walmart across the street takes 2 minutes, this HEB takes 15-20 min for pickup. Unacceptable.
What are the operating hours of the H-E-B store in Frisco?
The H-E-B store in Frisco is open every day from 6:00 AM to 11:00 PM.
Does H-E-B Frisco offer curbside pickup and delivery services?
Yes, H-E-B Frisco offers both curbside pickup and delivery services to customers.
What types of payment are accepted at the H-E-B store in Frisco?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Where is the H-E-B store in Frisco located?
H-E-B is located at 899 University Dr, Frisco, TX 75033, USA, near HWY 380 and FM 423.
Does the H-E-B Frisco store have wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
What types of products and services does the H-E-B Frisco store offer?
The store features a grocery store, butcher shop, florist, seafood market, and bakery, and sells organic and prepared foods.
Is there free parking available at the H-E-B Frisco location?
Yes, H-E-B offers free parking in its parking lot for customers.
Are there any notable nearby places to H-E-B Frisco where customers can dine or run errands?
Nearby places include True Texas BBQ (barbecue restaurant), Freddy's Frozen Custard & Steakburgers (fast food), UPS Access Point location (shipping center), and CVS Pharmacy for convenience and health needs.
Can customers get fuel near H-E-B Frisco?
Yes, there is an H-E-B Fuel gas station very close to the H-E-B store in Frisco.
What nearby entertainment or fitness options are available close to H-E-B Frisco?
Customers can visit SPENGA Frisco for gym, cycling classes, and yoga, or enjoy dining and socializing at Tailgaters Sports Bar & Grill, which is also nearby.
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