H-E-B

4.7
1226 reviews

About

Grocery StoreGrocery Delivery ServiceButcher ShopFloristSeafood MarketBakery
H-E-B opened its second store in Frisco on 8/7/24, continuing its expansion in the DFW Metroplex. The store is located at HWY 380 and FM 423 and serves residents in eastern Denton County. “This new store will build on the company’s longstanding presence in the area and reinforces its commitment to serve more customers in this dynamic and growing part of Texas,” said Mabrie Jackson, senior director of public affairs for H-E-B. Proudly serving communities across the state since 1905, H-E-B is committed to the DFW area for the long term and hopes to serve even more of the Metroplex in the future.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
899 University Dr, Frisco, TX
75033, United States

Hours

Reviews

4.7
1,226 reviews
5 stars
1,022
4 stars
128
3 stars
20
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of products, including fresh produce, meats, and specialty items.

Cleanliness

Most reviews highlight the store's cleanliness and organization, although some customers noted issues with specific areas.

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful, others are criticized for rudeness and lack of courtesy.

Pricing

Many customers find the prices reasonable and competitive, although a few feel certain items are overpriced.

Store Experience

The shopping experience is generally positive, with many enjoying the layout and ease of finding products, though some mention overcrowding.
  • AM
    Al Magness
    5 days ago
    5.0
    Great addition to the grocery market in DFW. We love HEN for their great product and helpful partner-employees. Hurry up with the Denton HEB.
  • AB
    Adam & Beth
    6 days ago
    4.0
    Lots of choices. Prices are good. Fresh hand made tortillas available. Lots of cheese choices and wine as well.
  • AT
    A Tilley
    Nov 4, 2025
    5.0
    Yes, I love my HEB. Not only is the selection consistently superb, but the staff is always friendly and helpful, without being overbearing. As a cane user, sometimes I use the power scooters while shopping when having a flare up, and the carts are always charged, well-maintained, and ready to go! Even when they are stocking the shelves, I never feel like I am in the way or a nussiance as a scooter user. The pharmacy staff is EXCELLENT and deserve a 5-star review all of their own. I also need to give the bakery, produce, and sushi section their flowers. I always find exactly what I'm looking for and more!
  • SA
    Sailaja Atukuri
    Nov 3, 2025
    4.0
    Good selection of fresh produce, sushi, salad bar and meat. Neatly organized and ample parking space. Only drawback is the traffic on FM 423 and US 380. But with the new flyover opened recently, hoping the traffic will be reduced and easy access to the store. Also, the store celebrated Diwali which shows their inclusiveness and openness to all the religions and races.
  • KD
    Kaleb Dukes
    Nov 3, 2025
    1.0
    This H-E-B completely lost my respect. Every time I walk in wearing my motorcycle gear, the employees act like I’m stealing or up to something shady. I ride a motorcycle obviously I’m going to have my gear on. It’s not easy to take it all off just to go inside for a few minutes. For the record, I have more money in my bank account than probably anyone who works here. I make plenty of money and have absolutely no reason to steal anything. The fact that I’m being judged just because of how I look walking in is beyond ridiculous. I’ll be taking my business to the new Walmart across the street, maybe they’ll treat paying customers with a little more respect.

Frequently Asked Questions About H-E-B

What are the operating hours of the H-E-B store in Frisco?

The H-E-B store in Frisco is open every day from 6:00 AM to 11:00 PM.

Does H-E-B Frisco offer curbside pickup and delivery services?

Yes, H-E-B Frisco offers both curbside pickup and delivery services to customers.