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H-E-B

4.7
(1413 reviews)

Business Details

899 University Dr, Frisco, TX
75033, United States
(972) 346-7324
https://www.heb.com

About

Grocery StoreGrocery Delivery ServiceButcher ShopFloristSeafood MarketBakery
H-E-B opened its second store in Frisco on 8/7/24, continuing its expansion in the DFW Metroplex. The store is located at HWY 380 and FM 423 and serves residents in eastern Denton County. “This new store will build on the company’s longstanding presence in the area and reinforces its commitment to serve more customers in this dynamic and growing part of Texas,” said Mabrie Jackson, senior director of public affairs for H-E-B. Proudly serving communities across the state since 1905, H-E-B is committed to the DFW area for the long term and hopes to serve even more of the Metroplex in the future.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
899 University Dr, Frisco, TX
75033, United States

Hours

Reviews

4.7
1,413 reviews
5 stars
1,177
4 stars
150
3 stars
26
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of products, including fresh produce, meats, and prepared meals.

Store Cleanliness

Many reviews highlight the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Customer Service

While some customers praise the friendly and helpful staff, others report issues with service quality and responsiveness.

Traffic and Accessibility

Several customers mention the store's location being crowded and difficult to access during peak hours.

Quality Concerns

A few reviews express dissatisfaction with food quality, including expired items and poor handling of customer complaints.
  • UU
    Unknown User
    1 day ago
    2.0
    I would not order delivery or pickup from here. Every time either I have rotten produce or meat. Today I ordered steak and the package was extremely bloated. Thought it might still be good but the steak was also slimy and smelled terrible. My package of chicken was the same way. I was refunded so I will give 2 stars for that but I still have to go to the store and pick it up myself. The amount of money you pay for delivery is not worth it.
  • SL
    Sean Lougheed
    5 days ago
    5.0
    The store could be too big. If I walked all the aisles I'm sure I would go over a mile and perhaps even two. They have what I needed!
  • JR
    Jason R
    6 days ago
    5.0
    This place is great! Clean and full of everything tasty and healthy. Nathan at the deli went above and beyond to help me and my wife. Kudos
  • AG
    Alan Gomelsky
    Feb 8, 2026
    4.0
    By most measures HEB is a great store, except for one inconvenience… Refrigerators holding milk & milk products extend their shelves all the way down to the floor, which most senior customers find very inconvenient going down on your 4 to get Half&Half. I know, I do!
  • DD
    Dave Druyor
    Feb 7, 2026
    3.0
    Pickup takes a very long time. Considerably longer than the Main Street location. The Walmart across the street takes 2 minutes, this HEB takes 15-20 min for pickup. Unacceptable.

Frequently Asked Questions About H-E-B

What are the operating hours of the H-E-B store in Frisco?

The H-E-B store in Frisco is open every day from 6:00 AM to 11:00 PM.

Does H-E-B Frisco offer curbside pickup and delivery services?

Yes, H-E-B Frisco offers both curbside pickup and delivery services to customers.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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