Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally enjoyed the bagels, noting freshness and good taste, but there were complaints about incorrect orders and food served cold.
Customer Service
Service quality varied significantly; many reviews highlighted rude staff and poor customer interactions, while a few praised friendly and helpful employees.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Order Accuracy
Frequent issues with incorrect orders were reported, leading to customer frustration and dissatisfaction.
Speed of Service
While some customers appreciated the fast service, others experienced delays and confusion during their visits.
JW
JUSTEN Wells-Burdine
5 days ago
5.0
Great management and food
NP
Neeraja Podugu
Feb 14, 2026
5.0
Upon mentioning about my dry bagels the previous day, I was compensated with free bagels the next day. Thank you for the offer. We did not get disappointed at our go to breakfast place.
MR
Maia Ramirez
Feb 12, 2026
1.0
This is ridiculous yall employees don’t read the orders correctly or don’t pay attention. I order a Carmel shake off of Uber Eats and DoorDash TWICE. And yall keep giving me ice coffee. That is not what i asked for. Please please have your employees read the orders correctly. This is so frustrating!
GP
Glimmer P
Feb 10, 2026
1.0
my order was so simple, Everything bagel toasted with Onion Chive cream chz. Was my order correct? no, was it fresh, no. Never again. Folks work hard for their money and expect fresh correct orders regardless of your profit margins. Bagel was stale and had minimal Everything dust and the cream cheese was plain. This is a drive thru order, not like they could forget. Do not respond for me to contact you, I will not. Just like I will not return. Just provide the fresh food we pay for at the time we want it or close.
AD
Anjali Dwivedi
Feb 8, 2026
1.0
As much as I love this place, today’s experience was disappointing. There is no separate pickup area for online/mobile orders, so you still have to wait in line just to let them know you are there. My bagel was overcooked and cold, and the Hash brown was stuck to the paper bag.
I had ordered a small coffee but wasn’t given a cup and had to wait in line again. When I finally got it, the dispenser was empty, the coffee wasn’t hot, and the half-and-half creamer was empty, napkin dispenser too which meant going back yet again to ask for help.
I usually enjoy coming here, but today felt disorganized. so I hope this was just an off day and things improve.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours for Einstein Bros. Bagels at 5500 Preston Rd, Frisco, TX?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
What types of food and drinks does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee including cold brew and blended beverages, pastries, and catering options.
Does Einstein Bros. Bagels offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
What payment options are accepted at the Frisco Einstein Bros. Bagels location?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is there parking available at Einstein Bros. Bagels?
Yes, free street parking and free parking lot are available for customers.
Can customers dine in or use the drive-thru at Einstein Bros. Bagels in Frisco?
Yes, the location offers dine-in seating and a drive-thru for quick service.
Are there loyalty programs or mobile apps I can use for deals at Einstein Bros. Bagels?
Yes, there is an Einstein Bros. Bagels app available on both Apple App Store and Google Play which provides coupons and deals.
What nearby restaurants could I visit before or after eating at Einstein Bros. Bagels?
Nearby options include Lalo's Cocina Mexicana, MOOYAH Burgers, Fries & Shakes, First Watch - Frisco, The Egg & I Restaurants, and Taco Cabana, offering a variety of Mexican, American, breakfast, and brunch cuisines.
What nearby services could complement a visit to Einstein Bros. Bagels?
Nearby services include Enterprise Rent-A-Car for travel needs, EōS Fitness Enrollment Center for workouts, and Livingston Hearing Aid Center for audiology services.
Are there nearby retail or emergency services close to Einstein Bros. Bagels?
Yes, DICK'S Warehouse Sale and DICK'S Sporting Goods offer retail shopping. For health emergencies, CareNow Urgent Care and TotalCare Emergency Room Frisco are close by.
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