Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
636 reviews
5 stars
303
4 stars
109
3 stars
53
2 stars
33
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff and unhelpful interactions.
Food Quality
While many customers enjoyed the bagels and found them fresh, there were complaints about incorrect orders and food being served cold.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, leading to frustration among customers.
Atmosphere
Some patrons appreciated the welcoming atmosphere and quick service, though this was overshadowed by negative experiences.
- SSsunnie saenz4 days ago2.0the farmhouse bagel is pretty good, but their chai latte was absolutely awful. tasted incredibly watered down and it was a very disappointing drink.
- EMEmily MyersDec 29, 20252.0They couldn’t have cared less about giving us our bagels. My eggs were green and grey.
- HHHunter HooperDec 11, 20252.0I mean, I guess it COULD have been worse? We were the only 2 in the restaurant, and every single table was dirty. Not most... Every single one. So we sat at a dirty table. The classic cold brew came with cream in it? I thought that was odd, but they were kind about making it again though, since we didnt know. We ordered at one computer and then were walked 10ft down to another to pay. Fine, but weird. The center of the pizza bagel was legitimately cold, though. They had already fixed our coffee and we were already sitting at a dirty table so at that point, I felt it was just time to leave rather than ask for more.
- RHRobert HigginsDec 7, 20255.0this place smelled amazing fresh bagels and coffee, which instantly put me in a good mood. The staff was welcoming and patient, and they took the time to make sure my order was right weven with people behind me. The bagel I ordered came out warm, soft on the inside, and perfectly toasted on the outside. You can taste the freshness and the spread was flavorful and balanced, and the coffee was surprisingly smooth and better than I expected from a quick breakfast spot. The restaurant itself was clean and comfortable, with a relaxed morning vibe that made it easy to sit and enjoy the meal instead of eating on the go. Overall, it was one of those simple but genuinely satisfying breakfast stops. Great service, fresh food, and a bright atmosphere that starts your day off right. I’d definitely come back.
- CTCarrie TuckerNov 24, 20251.0I put my order in online and went to the drive thru to pick it up. I got the maple house egg sandwich but requested plain cream cheese and instead I was given a plain bagel with the almond cream cheese. I ordered plain because I have a slight almond allergy that I'd rather not deal with. I saw this after I got home with my order but I'm not going back because the man working the drive thru was SO rude. His entire demeanor made it seem like me picking up food was a huge inconvenience to his entire life. One of my drinks was a plain black coffee and when I said that, he came back with it and said "HERE" as he gives it to me and when I said "thank you" and smiled, this man looked at me like I had kicked his dog or something. Definitely will never be back to this location and will recommend anyone wanting a bagel go elsewhere. Especially now that I've read other reviews and see that nothing has been done for months to make it better.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours for Einstein Bros. Bagels at 5500 Preston Rd, Frisco, TX?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
What types of food and drinks does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee including cold brew and blended beverages, pastries, and catering options.
Does Einstein Bros. Bagels offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
What payment options are accepted at the Frisco Einstein Bros. Bagels location?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is there parking available at Einstein Bros. Bagels?
Yes, free street parking and free parking lot are available for customers.
Can customers dine in or use the drive-thru at Einstein Bros. Bagels in Frisco?
Yes, the location offers dine-in seating and a drive-thru for quick service.
Are there loyalty programs or mobile apps I can use for deals at Einstein Bros. Bagels?
Yes, there is an Einstein Bros. Bagels app available on both Apple App Store and Google Play which provides coupons and deals.
What nearby restaurants could I visit before or after eating at Einstein Bros. Bagels?
Nearby options include Lalo's Cocina Mexicana, MOOYAH Burgers, Fries & Shakes, First Watch - Frisco, The Egg & I Restaurants, and Taco Cabana, offering a variety of Mexican, American, breakfast, and brunch cuisines.
What nearby services could complement a visit to Einstein Bros. Bagels?
Nearby services include Enterprise Rent-A-Car for travel needs, EōS Fitness Enrollment Center for workouts, and Livingston Hearing Aid Center for audiology services.
Are there nearby retail or emergency services close to Einstein Bros. Bagels?
Yes, DICK'S Warehouse Sale and DICK'S Sporting Goods offer retail shopping. For health emergencies, CareNow Urgent Care and TotalCare Emergency Room Frisco are close by.