Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
624 reviews
5 stars
296
4 stars
108
3 stars
52
2 stars
30
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently poor customer service, with reports of rude staff and unhelpful management.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers praise the freshness and taste of the bagels, others report inconsistencies in quality and preparation.
Cleanliness
Several reviews mention cleanliness issues within the establishment, affecting the overall dining experience.
Management Issues
Feedback suggests a need for better management practices, with reports of staff being treated poorly and a lack of effective training.
- MCMaryjoy ChubauNov 16, 20251.0This was my first time visiting this location today. In walked in and walked right out within minutes. It was better to drive another 15mins the opposite direction to the location on wind haven for my order than to try and argue with the cashier who told me that my order, a turkey bacon avocado on regional bagel, was not on the menu and that I have to read their list. Needless to say this location will not be getting my business.
- MGMARK GUSTAFSONNov 8, 20252.0We got ice tea and it was old and disgusting. Food was ok but seemed rushed not what I expected
- HSharis syedOct 30, 20255.0I come here a lot of my way to class it’s always really nice.
- CRCarly ROct 12, 20251.0I am honestly pretty disappointment. Went there 10/12 at 11am and got a turkey sandwhich and asked for extra turkey. All the workers were making fun of me and talking about me like I wasn’t standing right there. The manager or whoever it was like “do they not know that’s gonna be 12 slices, that’s a lot of turkey” and then proceeds to laugh. No sir I don’t know how much they is on a slice i don’t work there. The fact that they were all laughing at me and i was literally right there is truly upsetting. i really just wanted to walk out of embarrassment but I already paid. Glad i didn’t leave a tip.
- SRSydney RosserOct 6, 20252.0The food was good but the man we ordered from was very rude. He snapped at me and rushed me when I was trying to clarify the order options, and when I misheard him when he told me to pay at a different register, he yelled at me. I was shaking for 5 minutes after, extremely stressful. He’s the same middle-aged man with glasses that other reviews have mentioned. I’ve see negative reviews about him that go back months but it seems he’s still acting the same. Please put him through additional training on how to act towards customers. I always try to be kind and polite toward employees and it’s unfortunate that it isn’t being reciprocated.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours for Einstein Bros. Bagels at 5500 Preston Rd, Frisco, TX?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
What types of food and drinks does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee including cold brew and blended beverages, pastries, and catering options.
Does Einstein Bros. Bagels offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
What payment options are accepted at the Frisco Einstein Bros. Bagels location?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is there parking available at Einstein Bros. Bagels?
Yes, free street parking and free parking lot are available for customers.
Can customers dine in or use the drive-thru at Einstein Bros. Bagels in Frisco?
Yes, the location offers dine-in seating and a drive-thru for quick service.
Are there loyalty programs or mobile apps I can use for deals at Einstein Bros. Bagels?
Yes, there is an Einstein Bros. Bagels app available on both Apple App Store and Google Play which provides coupons and deals.
What nearby restaurants could I visit before or after eating at Einstein Bros. Bagels?
Nearby options include Lalo's Cocina Mexicana, MOOYAH Burgers, Fries & Shakes, First Watch - Frisco, The Egg & I Restaurants, and Taco Cabana, offering a variety of Mexican, American, breakfast, and brunch cuisines.
What nearby services could complement a visit to Einstein Bros. Bagels?
Nearby services include Enterprise Rent-A-Car for travel needs, EōS Fitness Enrollment Center for workouts, and Livingston Hearing Aid Center for audiology services.
Are there nearby retail or emergency services close to Einstein Bros. Bagels?
Yes, DICK'S Warehouse Sale and DICK'S Sporting Goods offer retail shopping. For health emergencies, CareNow Urgent Care and TotalCare Emergency Room Frisco are close by.