Dunkin'

3.8
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frisco, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3555 Legacy Dr, Frisco, TX
75034, United States

Hours

Reviews

3.8
197 reviews
5 stars
120
4 stars
17
3 stars
9
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude behavior and poor service experiences.

Order Accuracy

There are numerous complaints about incorrect orders and inconsistencies in food and drink preparation, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues within the store, including dirty tables and unsanitary conditions.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and inefficiencies, particularly during busy hours.

Product Quality

The quality of food and drinks received mixed reviews, with some praising freshness and taste, while others reported stale donuts and poorly made items.
  • TA
    Tywon Anderson
    Nov 15, 2025
    1.0
    11/15/2025 around 10:30 a.m. the dark haired girl working the drive through is extremely rude for no reason. She could benefit from some on the job training.
  • DC
    Dainer Cornieles
    Nov 1, 2025
    5.0
    Encantador lugar, un ambiente moderno, blanco, limpio, y una atención rápida y muy agradable. Estaba buscando algo y aprendí que se llama KOLACHE (me encantan). Ubicado en un lugar con fácil visibilidad y amplio estacionamiento.
  • JJ
    Jesson Joy
    Oct 12, 2025
    1.0
    Ridiculous place. Drive through manned by a bunch of bozos. Kept saying ‘hold on 1 sec’ multiple times for over 5 min and refused to say how long it will take for them to even take our order. Then after pressing they said it will be 10 min wait TO PLACE AN ORDER! Why even have a drive through in the first place??
  • MA
    Moorat Ali
    Oct 4, 2025
    5.0
    Love this location and they’re really quick with their service
  • IA
    Isabella A.
    Sep 29, 2025
    5.0
    I went through this Dunkin’ drive-thru on National Coffee Day because rewards members get a free coffee with any purchase, and it was the best experience! The staff at this Dunkin’ were amazing—especially Felicia, who was as sweet as can be! She had the biggest smile on her face and made sure I had everything I needed before leaving—including a sample of their new matcha coming out soon (which was delicious, by the way)!! My coffee and donut were both sooo good, and I would definitely recommend this Dunkin’ location to anyone wanting to try it out. 10/10!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Frisco, TX?

Dunkin' in Frisco, TX is open Monday through Friday from 5 AM to 8 PM, and on weekends from 6 AM to 8 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Frisco provides both delivery and curbside pickup services for your convenience.