Dunkin'

3.8
512 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frisco, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2875 Main St, Frisco, TX
75034, United States

Hours

Reviews

3.8
512 reviews
5 stars
252
4 stars
96
3 stars
52
2 stars
37
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders, including wrong items and preparation issues.

Food Quality

Inconsistent food quality, with reports of stale donuts and poorly prepared items.

Cleanliness

Concerns about the cleanliness of the store and restrooms, affecting overall customer satisfaction.

Positive Experiences

Some customers praised friendly staff and good service, highlighting a few positive interactions.
  • LK
    Lavanya K
    Dec 28, 2025
    1.0
    I usually enjoy coming to this Dunkin’, but during my recent visit today , one employee was quite dismissive when I tried to confirm a drink that another staff member had recommended for my son. I explained I didn’t remember the name and was trying to ask the other employee, but I was repeatedly told to ‘look at my order’ instead. A little patience and courtesy would have made a big difference.
  • RR
    Roman Rashkovskiy
    Dec 28, 2025
    1.0
    Ordered "1 order of donut holes". $1.89 is fine. Even if it was $2.49 for 6 holes, it's fine. However - charging me extra $0.50 for 1 extra donut hole I did not order is unethical. Why charge me for something I did not order? Why make it 6 instead of 5? Conduct your business ethically in the future. Don't reach out to me. I don't need any remedy. I'll take down this review myself after 10 visits without this problem.
  • MD
    Michael Davis
    Dec 2, 2025
    2.0
    Horribly loud rock music playing over sound system. Makes me not want to not go back. Donuts are pretty good. Can't hear the servicer over the music. I feel sorry they have to listen the noise all day..
  • RK
    Rahat Khanum
    Oct 25, 2025
    3.0
    Since we moved here we mostly stop there because this store is very close to our house and kids schools. The reason I give my reviews about this location is, we had there yesterday after my kid’s school concert because he was so hungry as I told before it very close to the school, I ordered few items from the menu no issues with that except apple flitter, this is second time I bought the apple flitter from this place and it’s not baked well, it’s uncooked the gluey dough shows it clearly. Very disappointed! First time I thought May be it was by mistaken and I informed the employee about that in my next visit, but yesterday it was again, Managment should keep eye on it and train the employees to check before displaying.
  • KN
    Kaiser Nawaz
    Oct 22, 2025
    4.0
    Donuts sold near closing time, were not as fresh as expected.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2875 Main St, Frisco, TX?

Dunkin' at 2875 Main St, Frisco, TX is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.