Chipotle Coit & Main is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, including rude staff, long wait times, and a lack of attention to customer needs.
Food Quality
Many customers reported issues with food quality, including stale chips, cold or burnt food, and incorrect orders.
Cleanliness
Multiple reviews mentioned the restaurant's unsanitary conditions, including dirty tables and overflowing trash.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, stating they received significantly less food than expected.
SS
Saravanan Sadasivam
3 days ago
1.0
Ordered Chicken Bowl around 7.15 PM. They ran out of rice. The overall bowl is just a junk. No flavor in chicken. No consistent salt in other items. Not sure the people in the kitchen are trained or not. The food is total worthless. This is the first time in this location. Unfortunately I did not check the review for this location otherwise I wouldn't have stopped here. So many bad review for more than a year but still the condition is same. The food is scattered all around the serving area.
VK
vamshi kiran
4 days ago
2.0
Bought food here for family at least 7-8 times, every single time chicken was burnt and the taste somehow is always bland. They don't smile for some reason and something is always out, guacamole or veggies or one of the rice.
FQ
Farzan Qazi
6 days ago
1.0
I never write reviews. That’s how you know this location is straight garbage and needs a complete overhaul. Chicken had many fatty pieces which you cannot consume. Terrible service by the crew. Server didn’t know the price of the quesadillas, they are not listed on the menu either for some reason.
I used to work at the chipotle on Preston when I was in high school and filling the bowls was never a problem. The person serving me was very rude, condescending and rushing me even though nobody else was behind me. She barely put any meat or cheese in my quesadilla and when I asked for a fair portion she said it will be extra.
Will never be coming back here and that woman needs to get fired asap. She clearly isn’t in the right mental space to be working fast food. Unbelievable. It’s also way to expensive for how mediocre the food is.
AL
April Lee
Dec 27, 2025
1.0
This was by far my worst experience at Chipotle. The chips were so stale they were inedible. I asked for sour cream on the side and they put it on the tacos. The tacos were cold by the time I ate them at home 5 minutes later. Tjey only put 2 pieces of carne asada on each taco. Whats that about? I think I have lost faith in Chipotle and will probably not return. There app sucks also. I can never log on and you can't get help anywhere. There are better places to spend my money.
SN
Sadaf Naderi
Dec 24, 2025
1.0
Not only was my order wrong but the service was TERRIBLE. I went to get lunch for my boyfriend and I and it was the 2 for 1 deal day (which I didn’t know) and basically got bullied by the employee. “I can charge you for the other one if you want me too” with the worst attitude when I asked her if she charged me for the other bowl at checkout. I was completely shocked. I believe her name was Kristy. It was completely unexpected and rude. She definitely ruined my experience. Never going back here again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Coit & Main offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Frisco, TX?
It is located at 8847 Coit Rd, Frisco, TX 75035, in the Collin sublocality area.
What are the operating hours for Chipotle at Coit & Main?
Chipotle is open every day from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill?
You can order online through Chipotle's official ordering website at https://order.chipotle.com/ or via their Apple app store link for quick access.
Does Chipotle at Coit & Main offer a rewards program?
Yes, Chipotle Rewards allows customers to earn free food and get exclusive offers by signing up.
What is the main contact phone number for Chipotle Mexican Grill at Coit & Main?
You can reach them by phone at +1 469-956-5244.
What nearby places can I visit before or after dining at Chipotle Coit & Main?
Nearby places include Starbucks for coffee, Great Clips for hair services, and Serenity Dental Studio for dental care.
Are there any nearby educational centers around Chipotle at Coit & Main?
Yes, Eye Level Learning Center Frisco Central and Cypress Creek Children’s School are nearby educational centers you might consider visiting.
Where can customers do shopping or convenient errands near Chipotle Coit & Main?
Nearby locations such as Tom Thumb Pharmacy for retail and Western Union for money transfer services are close by for convenience.
Does Chipotle Mexican Grill have an active social media presence where I can follow updates?
Yes, Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.