Chipotle Mexican Grill

2.4
572 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Coit & Main is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8847 Coit Rd, Frisco, TX
75035, United States

Hours

Reviews

2.4
572 reviews
5 stars
138
4 stars
44
3 stars
29
2 stars
38
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and a lack of attention to customer needs.

Food Quality

Many customers reported issues with food quality, including stale chips, cold or burnt food, and incorrect orders.

Cleanliness

Multiple reviews mentioned the restaurant's unsanitary conditions, including dirty tables and overflowing trash.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, stating they received significantly less food than expected.
  • SS
    Saravanan Sadasivam
    3 days ago
    1.0
    Ordered Chicken Bowl around 7.15 PM. They ran out of rice. The overall bowl is just a junk. No flavor in chicken. No consistent salt in other items. Not sure the people in the kitchen are trained or not. The food is total worthless. This is the first time in this location. Unfortunately I did not check the review for this location otherwise I wouldn't have stopped here. So many bad review for more than a year but still the condition is same. The food is scattered all around the serving area.
  • VK
    vamshi kiran
    4 days ago
    2.0
    Bought food here for family at least 7-8 times, every single time chicken was burnt and the taste somehow is always bland. They don't smile for some reason and something is always out, guacamole or veggies or one of the rice.
  • FQ
    Farzan Qazi
    6 days ago
    1.0
    I never write reviews. That’s how you know this location is straight garbage and needs a complete overhaul. Chicken had many fatty pieces which you cannot consume. Terrible service by the crew. Server didn’t know the price of the quesadillas, they are not listed on the menu either for some reason. I used to work at the chipotle on Preston when I was in high school and filling the bowls was never a problem. The person serving me was very rude, condescending and rushing me even though nobody else was behind me. She barely put any meat or cheese in my quesadilla and when I asked for a fair portion she said it will be extra. Will never be coming back here and that woman needs to get fired asap. She clearly isn’t in the right mental space to be working fast food. Unbelievable. It’s also way to expensive for how mediocre the food is.
  • AL
    April Lee
    Dec 27, 2025
    1.0
    This was by far my worst experience at Chipotle. The chips were so stale they were inedible. I asked for sour cream on the side and they put it on the tacos. The tacos were cold by the time I ate them at home 5 minutes later. Tjey only put 2 pieces of carne asada on each taco. Whats that about? I think I have lost faith in Chipotle and will probably not return. There app sucks also. I can never log on and you can't get help anywhere. There are better places to spend my money.
  • SN
    Sadaf Naderi
    Dec 24, 2025
    1.0
    Not only was my order wrong but the service was TERRIBLE. I went to get lunch for my boyfriend and I and it was the 2 for 1 deal day (which I didn’t know) and basically got bullied by the employee. “I can charge you for the other one if you want me too” with the worst attitude when I asked her if she charged me for the other bowl at checkout. I was completely shocked. I believe her name was Kristy. It was completely unexpected and rude. She definitely ruined my experience. Never going back here again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Coit & Main offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Frisco, TX?

It is located at 8847 Coit Rd, Frisco, TX 75035, in the Collin sublocality area.