Chipotle Mexican Grill

Reviews

• JW

  Jon Wynn

  5 days ago
  1.0
  Yea , Chitpole needs to just close down at this point $20 for a burrito with two pinches of meat no chips, no drink what was I thinking. Cava & Qudoba are my new burrito places now because this is just a flat out scam at this point. P.S they’re even skimping out on the rice now 🤦🏽‍♂️
• II

  Israa

  Nov 12, 2025
  2.0
  It’s no surprise that Chipotle seems to be declining as a chain. This was my third visit to this location, and each time the experience has gotten worse. First, the food looks old and the quality is disappointing. I’ve even felt stomach discomfort a couple of times after eating here. The hygiene of the store is also poor, which makes the experience even less pleasant. The service needs major improvement. The cashier was loud and rude while I was still ordering, she started shouting, asking what drink I wanted. It felt rushed and unprofessional. I asked if they had bottled Coca-Cola, and she said they were out. However, while I was eating, I saw her restocking Coca-Cola bottles right next to her station. That level of laziness and lack of care is unacceptable. Overall, I will not be coming back to this location. The price does not match the quality or value of the food, and the service makes the experience even worse.
• EJ

  Edgar Jimenez

  Nov 9, 2025
  1.0
  Honestly, it sucks that I find myself writing this review because I really like Chipotle and this location is the closest to my home. Nonetheless, the service was horrible. Didn't take names but to make a customer feel like theyre a burden because theyre ordering food there is horrific customer service. Also, yes I understand that the protein is measured by smthe scoop but come on, I could literally count the amount of asada pieces that were on my bowl. When I asked "can I please get a little more meat?" I get a snarky response of "that would be double and its $6 extra." $6? I can buy a steak elsewhere for that price. I know thats beside the point but the service overall was bad. Not to mention that the food was cold. Overall just a bad experience. Hopefully this location can have some team meetings and turn things around.
• OS

  Olivia Sonn

  Nov 1, 2025
  1.0
  Customer service was appalling, and to top off the whole experience, I came home to find a long hair in my food. Tried to show it in the photo but it is hard to capture. Whatever happened to hair nets?
• CC

  CW

  Oct 18, 2025
  1.0
  This location is frustrating each and every time I choose to visit, so it's only right to post for others to see, especially based on the current rating score that is pretty accurate. From no sense of urgency to running out items throughout the afternoon/evening to overcharging for an extra serving of protein by being charged for a double portion consistently, at some point you have to look at and blame leadership for underperforming. Despite spending over $59 on this visit, the portions served were noticeably skimpy and did not reflect the value I expected. To make matters worse, I had to wait approximately 15 minutes for chicken to be cooked—at 7:30pm, during peak dinner hours. That kind of delay is unacceptable and speaks to poor preparation and lack of operational readiness. The combination of inflated pricing, underwhelming portions, and slow service made this visit feel more like a burden than a meal. It’s unprofessional and disappointing, especially from a brand that promotes speed, quality, and customer satisfaction.

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