Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Eldorado & Legacy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,233 reviews
5 stars
418
4 stars
162
3 stars
95
2 stars
73
1 star
485
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked chicken, bland flavors, and food causing stomach issues.
Portion Sizes
Numerous reviews highlighted inconsistent and small portion sizes, with many customers feeling they were not receiving value for their money.
Service Issues
Customer service was frequently criticized, with reports of rude staff, poor handling of orders, and lack of responsiveness to customer concerns.
Cleanliness
The restaurant's cleanliness was a common complaint, with many customers noting dirty tables, overflowing trash, and unsanitary conditions.
Overall Experience
Overall, the location received a mix of positive and negative feedback, but many customers expressed disappointment and a desire to avoid returning.
- NPNathaly PaivaJan 4, 20263.0This is the chipotle closest to our house so we order take-out from here regularly. Food is good, however, many times we have gotten home and realized they forgot an item from our order. Whether it be a side of guac, chips, kids drink. One time I went to pick up my food and when I told them my name they only gave me one bag (since they keep them in the back). I don’t know why I trusted them because when I got home I realized they only gave me 1 bag out of 2. It’s frustrating the amount of times I’ve had to drive back to the store from our house to get something they forgot. If it wasn’t because this is the closest location closer to our house I wouldn’t go there.
- JMJanet MorrisDec 30, 20255.0This Chipotle restaurant food was delicious. I purchased a bogo chicken bowl. It was prepared nicely the way I like it. I was able to eat 5 times off the two bowls. I will be going back.
- RKrafiq kattangereDec 22, 20254.0The service while serving gauc could have been more generous. This place is open till 11.
- FCFite CommanderDec 11, 20254.0Food was fresh and meal was delicious . Went in late night at about 8pm. I love that they are open late. Would've gave it five stars but I was rushed and my meal and drink did not come up done correctly. It was a bit noisy,so that was part of the reason. Overall ,I would stop by again.
- KKKSRDec 5, 20251.0The black lady working 12/5/25 around 11:50a is very disrespectful I wasn’t rude simply asked for a little bit more of chicken I didn’t want a double scope just a little more chicken and this disrespectful woman literally scooped one piece of chicken and threw it on my burrito. I asked for another lady to remake it because I didn’t want that type of evil energy to prepare my food; but I just decided to just go to Warren location. I definitely will not revisit this one.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Eldorado & Legacy in Frisco?
Chipotle Mexican Grill at Eldorado & Legacy is open every day from 10:45 AM to 11:00 PM.
What type of cuisine does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring Mexican cuisine, including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Can I place an online order for pickup at Chipotle Eldorado & Legacy?
Yes, you can order online for in-store pickup through the Chipotle app or their online ordering website.
Does Chipotle Eldorado & Legacy have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is there a contact email or phone number to reach Chipotle Mexican Grill Eldorado & Legacy?
Yes, you can contact them via email at Tx.3329.EldoradoLgcy@chipotle.com or call +1 469-287-9052.
What is Chipotle's commitment to food quality and sourcing?
Chipotle prioritizes serving responsibly sourced, classically-cooked real food with wholesome ingredients, avoiding artificial colors, flavors, or preservatives, and follows 'Food with Integrity' principles for humane and sustainable sourcing.
Which nearby beauty and wellness businesses can I visit around Chipotle Eldorado & Legacy?
Nearby you can visit several beauty and wellness venues including Craft Red Light Beauty Bar, Smile Lounge Frisco, nailsby_niki94, Frisco Body Contouring and Weight Loss, and several beauty salons such as Color Cut Blo and Luxe Nail Salon.
Are there medical spa services near Chipotle Mexican Grill at Eldorado & Legacy?
Yes, nearby medical spa options include Evelyn Perez, MQ Aesthetics, Level Up Aesthetics, and Pretty Heart Medspa for beauty and health treatments.
What other restaurants are located near Chipotle Eldorado & Legacy that I might want to try?
Nearby restaurants include Muteki Ramen and Sushi Bar, The Halal Guys, and 88 Baobao for Japanese, Mediterranean, and Chinese/Asian cuisine respectively.
How can the proximity of other service businesses benefit me when visiting Chipotle at Eldorado & Legacy?
You can conveniently combine errands by visiting nearby places like Credit Union of Texas for banking, EyeMax Family Vision for eye care, and Mattison Avenue Salon Suites & Spa for spa services, all close to Chipotle.