Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Custer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,668 reviews
5 stars
692
4 stars
309
3 stars
164
2 stars
94
1 star
409
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including rudeness and lack of attention from staff.
Portion Sizes
Many reviews highlighted issues with stingy portion sizes, with customers feeling they received inadequate amounts of food.
Food Quality
There were numerous complaints about food quality, including stale ingredients, improperly cooked items, and cleanliness issues.
Consistency
The overall experience varied significantly, with some customers praising specific staff members while others reported consistently negative experiences.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.
- SMStephanie MejiaNov 3, 20251.0Every time I come here to eat, the workers are always looking at me and my people weird. Every single time it makes us feel uncomfortable and can’t really enjoy eating our food with eyes always looking at us. They give you a weird and ugly stare everywhere you go . The also give a little food out too and they look bothered when we ask for more. Place really sucks
- DADaniel AOct 22, 20255.0As someone who’s worked chipotle I gotta say the service was fast even while it was busy the portions were great and the restaurant was clean. A bit funny to see the size of the dml line at this location though but hey it’s fast and that’s all that matters.
- NANayef AlsahawnehOct 17, 20251.0Absolutely horrible customer service and super Conservative with their portions just go to free birds After incorrectly, packaging food for takeout and making a mess in my car the manager started talking shit and said I can’t help you with that. All I can do is talk shit in Spanish like we don’t understand it.
- MRMeera ROct 14, 20251.0I have consistently given them the benefit of the doubt and continued to place orders in the hope that their quality and quantity would improve. Unfortunately, I keep receiving incorrect items or insufficient quantities. I cannot recommend this place to anyone due to their extremely poor service and quality.
- RMRajesh MenonOct 14, 20251.0For a while this location was good, and now it’s gone bad. If you are the luckiest you will get what you ordered and they make sure that you won’t get enough quantity. Will never go back to this location.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food can I expect at Chipotle Mexican Grill on Custer Road?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.
What are the opening hours of Chipotle Mexican Grill at 6111 Custer Rd, Frisco?
Chipotle Custer is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Custer offer pickup and delivery services?
Yes, Chipotle Custer provides both in-store pickup and delivery services for your convenience.
Can I order Chipotle food online or through an app?
Yes, you can order online at their website or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill on Custer Road?
You can call at +1 469-854-6471 or email at TX.2829.Custer@chipotle.com for inquiries.
Does Chipotle Custer welcome LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers as part of its inclusive service approach.
Where is Chipotle Mexican Grill located in Frisco?
Chipotle is located at 6111 Custer Rd in the Collin area of Frisco, TX 75035.
What nearby dining options are available around Chipotle Custer?
Nearby dining places include Subway, McDonald's, It's Just Wings, Firehouse Subs Custer, and Tutti Frutti Frozen Yogurt, offering a variety of fast food, sandwiches, wings, sub sandwiches, and desserts.
Are there any convenient nearby stores where I can shop before or after dining at Chipotle Custer?
Yes, nearby retail stores like Mattress Firm and the AT&T Store provide furniture and mobile phone accessories respectively, making it easy to combine shopping with your meal visit.
What nearby services and entertainment options are close to Chipotle Mexican Grill on Custer Road?
Close by are services like Aldo Serna Barber and Supercuts for grooming, Koko FitClub gym for fitness, and Upper 90 Sports Media for event photography, allowing you to easily handle errands or enjoy leisure activities around your meal.