Certified by Chipotle Mexican Grill • Mar 08, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.5
1,697 reviews
5 stars
703
4 stars
315
3 stars
164
2 stars
95
1 star
420
AK
Anita Kharbanda
6 days ago
1.0
We are customers of chipotle because we love it. This review will be about one specific location because everywhere else has been amazing.
Today I had the worst experience at the Custer road location in 6111 Custer Road Frisco, TX. I walked in and one employee was making another employee a burrito. I waited because another employee was at the cash register, two more were cooking and one was texting on her phone next to me.
The employee told the employee making her burrito to mix her sallad in the burrito really good. Then she asked her to do it again. It was for no apparent reason and I was standing there waiting as though I was not there. I finally spoke up and said you keep mixing another employees salad while a paying customer is waiting. I said: Can I please get some service? I was ignored and looked at like I was crazy for expecting to receive service by the employees.
Then the employee wrapped the other employees burrito and broke it. She said whoops let me get another tortilla. At this point she was purposely not serving me. The man at the register realized and said just give me the wrap and I’ll fix it, go make the customers bowl.
My bowl was made with an attitude and no apology. Meanwhile the other employee is still texting next to me on her phone.
As I paid I confirmed with the employee at the register that they were open. He said yes. So I said you need to serve your customers, and the woman texting should probably stop texting and work.
The only people working were the two older men in the back making the meat.
I’m still in shock. This is the laziest and worst interaction I have ever had at a chipotle. Zero stars. Every single one of those employees should be let go except the men cooking in the back.
RB
renee butler
Feb 24, 2026
5.0
Food was fresh went I went
SS
Steve Shecht
Feb 18, 2026
4.0
Portions were a bit light compared to other Chipotle stores.
SG
suprena green
Feb 18, 2026
2.0
Its never clean in there. Plus, employees still giving you half a sppon of protein so when you ask for more they can charge you 6 bucks extra.
SK
srikanth kommalapati
Feb 6, 2026
1.0
The order was not delivered on time and I had asked the associate and he is not responsible to make it quick
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food can I expect at Chipotle Mexican Grill on Custer Road?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.
What are the opening hours of Chipotle Mexican Grill at 6111 Custer Rd, Frisco?
Chipotle Custer is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Custer offer pickup and delivery services?
Yes, Chipotle Custer provides both in-store pickup and delivery services for your convenience.
Can I order Chipotle food online or through an app?
Yes, you can order online at their website or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill on Custer Road?
You can call at +1 469-854-6471 or email at TX.2829.Custer@chipotle.com for inquiries.
Does Chipotle Custer welcome LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers as part of its inclusive service approach.
Where is Chipotle Mexican Grill located in Frisco?
Chipotle is located at 6111 Custer Rd in the Collin area of Frisco, TX 75035.
What nearby dining options are available around Chipotle Custer?
Nearby dining places include Subway, McDonald's, It's Just Wings, Firehouse Subs Custer, and Tutti Frutti Frozen Yogurt, offering a variety of fast food, sandwiches, wings, sub sandwiches, and desserts.
Are there any convenient nearby stores where I can shop before or after dining at Chipotle Custer?
Yes, nearby retail stores like Mattress Firm and the AT&T Store provide furniture and mobile phone accessories respectively, making it easy to combine shopping with your meal visit.
What nearby services and entertainment options are close to Chipotle Mexican Grill on Custer Road?
Close by are services like Aldo Serna Barber and Supercuts for grooming, Koko FitClub gym for fitness, and Upper 90 Sports Media for event photography, allowing you to easily handle errands or enjoy leisure activities around your meal.
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