Numerous customers reported extremely slow service, with long wait times for seating, ordering, and food delivery.
Food Quality
Many reviews highlighted poor food quality, including stale wings, incorrect orders, and items that were overcooked or not fresh.
Staff Behavior
Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of responsiveness.
Management Concerns
Customers expressed dissatisfaction with management's handling of service issues and overall restaurant operations.
Positive Experiences
A few reviews noted exceptional service from specific staff members, particularly mentioning managers who went above and beyond.
SM
Senthil Myls
4 days ago
2.0
I went with my family few days back for dinner. The wings were tiny, hard, and the sauce was not thoroughly spread. Not going again. Good bye
GS
Grace Shi
Dec 14, 2025
1.0
Me and my husband decided to have lunch on Sunday 12/
BR
Brian Rogers
Nov 23, 2025
5.0
Tracy the manager is absolutely amazing! Went way above and beyond for me to make everything perfect!
KC
kaydi chirinos
Nov 16, 2025
1.0
Worst service ever no host at the door she saw us waiting and clocked out to go home didn’t let us know anything waited 20 minutes by the door waiting for someone to seat us and when my boyfriend went to ask someone they said there was a wait when there wher plenty of tables open. They hire anybody to work here specifically teenagers there are only incipient teenagers working here.
The only person who deserves a 5 star is the male bartender ever time we come he takes good care of us he was the person that got us seated doing the job of everyone.The manager should be trained more clearly she doesn’t know how to manage a restaurant.
DB
Darren Brown
Nov 14, 2025
1.0
Welcome to my review. I am a Godly Man and Navy Veteran who loves great food and service. I give a fair review and my view of the experience. This is only one side and my experience. Your experience maybe different, so share it.
This place was crap! I stopped by for my veterans meal and ordered at the bar, Gin n Tonic with my free meal wings n fries. Told the lady I had to wash my hands which the bathrooms are at the front of the restaurant. When I returned no drink and she was taking an order for a table that just sat down. Ok fine, don't make my drink after I order it. Then what happened next blew me away. Lady came back behind the bar and got beers for the guys already ate and ordered their other round of beers. She looked over at me and realized she didn't make my drink yet. Didn't say anything to me, even after looking at me. I clearly didn't have a happy face. It was a very confused face
I walked out right away
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Frisco offer?
Buffalo Wild Wings in Frisco specializes in Buffalo, New York-style wings with 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 12:00 AM, Thursday from 11:00 AM to 1:00 AM, and Friday from 11:00 AM to 2:00 AM.
Where is Buffalo Wild Wings located in Frisco, TX?
Buffalo Wild Wings is located at 3211 Preston Road, Suite #8, Frisco, TX 75034.
How can I contact Buffalo Wild Wings in Frisco for reservations or inquiries?
You can contact Buffalo Wild Wings at +1 972-668-9100.
Does Buffalo Wild Wings in Frisco offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant among other categories like sports bar and chicken wings restaurant.
Where can I find Buffalo Wild Wings' official website for more information?
The official website for Buffalo Wild Wings in Frisco is https://www.buffalowildwings.com/locations/us/tx/frisco/3211-preston-rd/sports-bar-243/.
Which popular shopping center is located near Buffalo Wild Wings in Frisco?
Preston Ridge shopping center is located near Buffalo Wild Wings, offering customers additional retail options to explore before or after their visit.
What nearby restaurants can I visit if I want to explore other dining options around Buffalo Wild Wings?
Nearby dining options include Genghis Grill, a Mongolian and Asian fusion restaurant, and Cotton Patch Cafe, which offers Southern and American cuisine.
Are there any health and wellness centers close to Buffalo Wild Wings in Frisco?
Yes, Hand & Stone Massage and Facial Spa is nearby for those interested in massage therapy and beauty treatments.
Is Buffalo Wild Wings near any clothing or retail stores in Frisco?
Yes, several clothing and retail stores like 5.11 Tactical, Lands' End, Nordstrom Rack, and Saks OFF 5TH are located close to Buffalo Wild Wings, which is convenient for customers who want to shop and dine in the same area.