Bojangles

3.5
411 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
1631 US 380, Frisco, TX
75033, United States

Hours

Reviews

3.5
411 reviews
5 stars
190
4 stars
44
3 stars
46
2 stars
32
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and inattentive staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While many customers praised the food, particularly the chicken and biscuits, there were complaints about cold food, overly salty fries, and missing items from orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.

Menu Limitations

Customers expressed disappointment over the limited menu options at this location, particularly the absence of bone-in chicken.
  • LT
    Lee Taylor
    5 days ago
    1.0
    Where in the world is the chicken with bones! ?I'm not understanding how could they bring this establishment to Texas and change what its really about.. it makes no sense at all!!
  • LR
    Laura Reyes
    Dec 28, 2025
    3.0
    Food is good but you can tell the employees do whatever they want and do not care who is around. From being on FaceTime loudly in the lobby then taking their phone around the back, to 5 of them hanging out front, one with the blanket, and then talking bad about their manager in front of customers when she told them to come inside. Once inside it is unclear if they washed their hands but blanket girl decided it was a good time to play with her hair that was down while leaning on the Togo area. As someone that is heavily aware of ServSafe standards, it is clear that this location needs much training and/or a manager that can better lead. All staff of duty other than the counter person failed to provide a clean and professional environment.
  • JG
    John Granat
    Dec 21, 2025
    1.0
    I don’t know if it’s laziness or incompetence but be sure to double check your bags because there’s an 80% chance they forgot any dipping sauces you ordered
  • CJ
    Chester Johnson
    Dec 20, 2025
    1.0
    The honeymoon phase is over here. All of their employees that were good and kind have moved on. The staff that remains is rude and the food is mid. Typically, you’re the only customer for the entire building and somehow they’re still short with you or act like they’re Put out by your arrival.
  • CN
    Chasidy Nelson
    Dec 13, 2025
    1.0
    This is the 2nd time we have visited this location in 2 months. And the last. The staff is extremely rude.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles offers boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are Bojangles' opening hours?

Bojangles is open Monday to Thursday from 5 AM to 10 PM, Friday and Saturday from 5 AM to 11 PM, and Sunday from 6 AM to 10 PM.