Baskin-Robbins

3.9
191 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 7410 Preston Rd, Frisco, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
7410 Preston Rd, Frisco, TX
75034, United States

Hours

Reviews

3.9
191 reviews
5 stars
112
4 stars
23
3 stars
15
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including filthy floors and bathrooms.

Customer Service

There were numerous complaints about poor customer service, including rude staff and unhelpful responses to issues.

Product Quality

While some customers praised the ice cream and cakes, others reported issues with incorrect orders and poor quality.

Positive Experiences

Despite the negative feedback, several customers highlighted friendly staff and enjoyable ice cream experiences.
  • MT
    Maria Texas
    Dec 27, 2025
    1.0
    Dirty place! The restroom need to be cleaned!
  • VM
    Vijaya Mallem
    Dec 21, 2025
    5.0
    Chocolate brownies delicious
  • PA
    Parag Amrute
    Nov 16, 2025
    1.0
    Worst experience. I bought 2 ice creams with single scoops which costs me $6.99. I asked the person to add little hot sauce and tahini on top of it for which he charged me $5.16. Typically all other stores give me this for free on my scoop of ice cream. This is really worst and the person even doesn’t know the actual cost and item listed for that additional cost. Not going to that store again.
  • MM
    mahdi
    Nov 10, 2025
    5.0
    Dubai Chocolate Bar was awesome, very friendly employees, and great customer service.
  • NS
    Nisar Siddiqui
    Nov 10, 2025
    5.0
    Love Baskin and Love their take on the new Dubai Chocolate! Will come back for more.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.