Wendy's

3.7
529 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
104 E. Edgewood Avenue, Friendswood, TX
77546, United States

Hours

Reviews

3.7
529 reviews
5 stars
224
4 stars
113
3 stars
79
2 stars
32
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including stale, cold, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, such as sticky floors and unclean dining areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Speed of Service

While some customers praised quick service, others experienced long wait times, especially during less busy hours.
  • DE
    Doug Eustice
    Nov 1, 2025
    1.0
    Went through the drive thru and order my hamburger combo and pulled up and paid. Note that I was the only car in line and they instructed me to pull forward and they'd bring it out. Why? They said the burger was being cooked fresh. Well, they brought it out and the fries were stone cold. Then I tried the burger and it was bland with an off flavor almost like the beef was getting old. The cold fries was a total bummer and for this reason, I won't go back.
  • AC
    Apple Cake
    Oct 10, 2025
    2.0
    First the amount of fries in the large container were just pitiful like I'm just disappointed. Second I asked for specialty sauce and they put in bbq. Third the person who took my order was rude in general and was annoyed with me because of his inability to listen to someone talking
  • JP
    James Pruitt
    Sep 16, 2025
    2.0
    I like Wendy's but this store could use improvement to its customer service and honestly the floor is sticky as hell felt like every step I took was done so with glue honestly your better off going to a different store entirely
  • CM
    Carlos Mata
    Sep 6, 2025
    2.0
    I order the apple pecan chicken salad from this Wendy’s about once a week. It is usually fresh and very good. I picked one up this evening. It was sub par. The lettuce was wilted, the chicken was dry, and there was very little of it, the apples were soft, not crunchy, and there was no blue cheese. After I got home and saw the salad, I called the store and spoke to the manager. All he had to say was thank you for letting him know. I think I’m through with this Wendy’s. There are too many other options
  • NO
    Nick Ott
    Aug 13, 2025
    1.0
    Terrible customer service, went in to order a $5 biggie meal. No one was inside the dining area and maybe 1 or two cars in drive through. Waited up front while 3 people walked by me and said someone will be right with me to order. I finally got tired of waiting and started to walk out. FINALLY! Must have been the manager or something said if I wanted to order. I said yes, but I’m tired of waiting. She had to yell for someone to come up front to take my order. The person came up with attitude like she didn’t want to be there. Had to wait longer than usual to get my food. Mind you no one was inside, no customers besides me. Not even a busy rush and they just had the worse attitude and customer service. Avoid this location, seems to have a lot of problems. Not worth the trouble of having to wait or get wrong orders, terrible service. Plenty of other options

Frequently Asked Questions About Wendy's

Is 060 Friendswood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.