Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including stale, cold, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, such as sticky floors and unclean dining areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Speed of Service
While some customers praised quick service, others experienced long wait times, especially during less busy hours.
DE
Doug Eustice
Nov 1, 2025
1.0
Went through the drive thru and order my hamburger combo and pulled up and paid. Note that I was the only car in line and they instructed me to pull forward and they'd bring it out. Why? They said the burger was being cooked fresh. Well, they brought it out and the fries were stone cold. Then I tried the burger and it was bland with an off flavor almost like the beef was getting old. The cold fries was a total bummer and for this reason, I won't go back.
AC
Apple Cake
Oct 10, 2025
2.0
First the amount of fries in the large container were just pitiful like I'm just disappointed. Second I asked for specialty sauce and they put in bbq. Third the person who took my order was rude in general and was annoyed with me because of his inability to listen to someone talking
JP
James Pruitt
Sep 16, 2025
2.0
I like Wendy's but this store could use improvement to its customer service and honestly the floor is sticky as hell felt like every step I took was done so with glue honestly your better off going to a different store entirely
CM
Carlos Mata
Sep 6, 2025
2.0
I order the apple pecan chicken salad from this Wendy’s about once a week. It is usually fresh and very good. I picked one up this evening. It was sub par. The lettuce was wilted, the chicken was dry, and there was very little of it, the apples were soft, not crunchy, and there was no blue cheese. After I got home and saw the salad, I called the store and spoke to the manager. All he had to say was thank you for letting him know. I think I’m through with this Wendy’s. There are too many other options
NO
Nick Ott
Aug 13, 2025
1.0
Terrible customer service, went in to order a $5 biggie meal. No one was inside the dining area and maybe 1 or two cars in drive through. Waited up front while 3 people walked by me and said someone will be right with me to order. I finally got tired of waiting and started to walk out. FINALLY! Must have been the manager or something said if I wanted to order. I said yes, but I’m tired of waiting. She had to yell for someone to come up front to take my order. The person came up with attitude like she didn’t want to be there. Had to wait longer than usual to get my food. Mind you no one was inside, no customers besides me. Not even a busy rush and they just had the worse attitude and customer service. Avoid this location, seems to have a lot of problems. Not worth the trouble of having to wait or get wrong orders, terrible service. Plenty of other options
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Friendswood, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Friendswood, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (346) 251-4360.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 060 Friendswood Wendy’s serve breakfast?
Yes, this Wendy’s location in Friendswood, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 104 E. Edgewood Avenue in Friendswood currently open?
Yes! This Wendy's location in Friendswood, TX is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the operating hours for this Wendy's location?
The Wendy's at 104 E. Edgewood Avenue is open daily from 9:00 AM to midnight, including both dine-in and drive-thru service.
Does Wendy's in Friendswood offer a drive-thru service?
Yes, this location offers drive-thru service from 9:00 AM to midnight every day to help you grab your meal quickly and conveniently.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's provides both delivery and takeout options. You can order via their app or website to enjoy your meal at your convenience.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides using their app or online ordering platform.
What are the accepted payment options at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for your convenience.
How can I contact Friendswood Wendy's for questions or feedback?
You can call the restaurant directly at (346) 251-4360 or use Wendy's Customer Care live chat and surveys available through their website to provide feedback or get answers.
Where can I find nearby places to visit after dining at Wendy's in Friendswood?
Nearby you can find several interesting places such as 518 Cafe for Pan-Asian cuisine, Lily Hair Salon for beauty services, and Top Shelf Liquor if you're looking for specialty beverages.
How can nearby automotive services benefit customers visiting Wendy's on E. Edgewood Avenue?
Customers can conveniently get their vehicles serviced at Atlas Auto Inspection or refuel at the Shell gas station nearby before or after enjoying a meal at Wendy's.
What community or pet services are located near Wendy's in Friendswood?
Nearby, you can find community-oriented services like Parents For Public Education and pet services such as Pawsh Dog House Friendswood and Pawsh At Friendswood for grooming and boarding needs.