Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Friendswood, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3221 Fm 528 for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
925 reviews
5 stars
320
4 stars
191
3 stars
132
2 stars
65
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many waiting excessively long for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers expressed disappointment with the quality of food, including cold items and poorly made drinks.
Customer Service
While some employees received praise for their friendliness, many reviews criticized the overall customer service experience as rude and unhelpful.
Management Issues
Multiple reviews pointed to poor management and operational issues, suggesting a need for better training and oversight.
- TVTytus V.Nov 8, 20251.0At 7:30 a.m. I place an order ahead of time I had to go and wait over an hour no one was at this location even though it said it was open on Google and also inside of the Sonic app and the managers have not reached out to me yet to help me go and resolve this in any way
- KAKimberly AdamNov 7, 20255.0League City sonic on 518 by Kelly’s Restaurant has the spunkiest little red head her names Debbie! She gives great customer service! Food is great
- ARA RodSep 5, 20251.0My food is always cold and they charge for ketchup per pack. My onion rings were soggy and twice I went there and they didn't give me the groovy sauce for the fries or the sauce for the mozzarella sticks. I even asked if it was in the bad and she said yes.
- STsprouse trustAug 20, 20251.0Horrible experience took forever to bring me two simple drinks 10 minutes later I'm still waiting after checking in and they're walking like their turtles or something like they have no sense of urgency whatsoever
- MMMyshell MyBelleJul 31, 20255.0Big shout out to Rose, I believe she is the manager here? She went above and beyond, to assist my husband and I make our orders here. None of us seemed to be too tech savvy with the Sonic app, and how to use it lol. She took our order in person, with no pen or paper or anything. She remembered the whole order. Thank you so much, for making this a enjoyable experience! May GOD BLESS YOU!