H-E-B

4.5
2460 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 701 West Parkwood in Friendswood, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
701 West Parkwood, Friendswood, TX
77546, United States

Hours

Reviews

4.5
2,460 reviews
5 stars
1,776
4 stars
439
3 stars
104
2 stars
52
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the pharmacy and checkout areas.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Quality

While many customers appreciate the fresh produce and quality of HEB brand items, there are complaints about the meat department and expired products.

Curbside Experience

The curbside pickup service has received mixed reviews, with several customers reporting issues with missing items and poor quality.

Shopping Experience

Overall, customers enjoy the variety of products available and the convenience of the store, although some find navigation challenging.
  • JJ
    Joshua Johnson
    6 days ago
    5.0
    for the first time absolutely ever. I had a problem with HEB. I bought a beautiful cake from the bakery and unfortunately one of the baggers who was not properly trained didn't handle the cake with the kind of care you should handle a cake with. so I gave the store a call and it was as simple as you would think. Ms. Sandra was able to help me not only by giving me a new cake but also reimbursing me for the cake that I spent money on. it was so seamlessly easy. she is truly an exceptional example of what customer service should look like
  • SC
    Steve Cutrer
    Nov 13, 2025
    5.0
    Fantastic fruits and vegetables, fantastic bakery! Friendly employees, great service.
  • GM
    George Miller
    Nov 8, 2025
    5.0
    Everyone here is friendly and polite. We use alot of their store brand items and they have a great selection of produce. Highly recommend the bakery, they make some really good cakes.
  • CK
    Climbing Kitten
    Nov 7, 2025
    5.0
    It's H-E-B, what more could you want?😁 💕🩷Love their ice cream flavors.🍨
  • MK
    Mike Kent
    Oct 26, 2025
    2.0
    Please fix your credit card chip readers! So sick of fighting your credit card chip readers. Most of the time it just won’t register the chip on my card. Same issue with my wife’s card. My card works fine EVERYWHERE else. It is an on-going problem with this model of credit card reader.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.