Numerous customers reported poor service, including rudeness from staff, long wait times, and incorrect orders.
Inconsistent Hours
Many reviews mentioned that the location frequently closes earlier than advertised, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others noted issues such as cold burgers, incorrect items, and overall declining quality.
Cleanliness Concerns
Several reviews highlighted the need for better cleanliness and maintenance of the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and good service.
SS
Sarah
1 day ago
1.0
Explains why no one is there. No slushies (even though on their menu) and nothing else available besides vanilla icecream. Not even chocolate or twist… I’ve never seen a DQ like that. Won’t be back.
TG
Tracy Gonzalez
Nov 10, 2025
3.0
No ice cream cakes
JH
Joshua Harriman
Oct 12, 2025
3.0
It’s really not that hard to just acknowledge customers. The food is usually good, but the service is normally terrible.
NN
Na Na
Oct 10, 2025
1.0
The salad was a JOKE...the container was literally half empty. I had to go home and ADD MORE LETTUCE, GRILLED CHICKEN AND CHEESE. I've repeatedly called over and over to nobody answering the phone.
RS
Roxanna sorto
Oct 2, 2025
1.0
I’m probably never eating here anymore. This men on shift today around 3:50pm was just horrible. I ordered only a small dipped cone and a banana split with no nuts. He kept asking as if it were complicated and then handed me the banana split with no bag?????? Seriously, the customer service was horrible. I’m eating the banana split now out of the freezer and see he didn’t even add the strawberries with syrup as usual.
What are the regular operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
Is Dairy Queen open on weekends, and what are the hours?
Yes, Dairy Queen is open on Saturdays from 10:00 AM to 11:00 PM and on Sundays from 10:00 AM to 10:00 PM.
Where is Dairy Queen located?
Dairy Queen is located at 206 S Friendswood Dr, Friendswood, TX 77546-3902, USA.
How can I place an order for pickup from Dairy Queen?
You can place an order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14132/.
Does Dairy Queen have a mobile app for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen serve?
Dairy Queen is a fast food restaurant and ice cream shop, offering a variety of fast food items and ice cream treats.
How can I contact Dairy Queen in Friendswood?
You can contact Dairy Queen at +1 281-482-9100.
Are there coffee shops near Dairy Queen if I want to grab a drink before or after?
Yes, Dunn Bros Coffee is nearby, providing a great spot to enjoy coffee before or after your visit to Dairy Queen.
What nearby restaurants can I visit in the Friendswood area besides Dairy Queen?
Nearby restaurants include Wok D'Lite, a Chinese restaurant and cafe, and other fast food options that offer variety for your meal plans.
Are there any local services near Dairy Queen that customers might find useful?
Yes, there are several nearby services including Clutch Automotive for car repairs, Pearland Bookkeeping & Tax Services for financial needs, and Marie Christine's Dance and Barre Fitness for dance classes.