Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
3.5
479 reviews
5 stars
198
4 stars
94
3 stars
54
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of poor customer service and incorrect orders.
Inconsistent Hours
Multiple reviews highlighted that the business frequently closes earlier than advertised, leading to customer frustration.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including cold items and incorrect orders.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including bugs in the lobby and a need for general cleaning and maintenance.
Mixed Experiences
Some customers had positive experiences with food and service, indicating that there are occasional good visits amidst the overall negative feedback.
- PGPerla GalvanJan 1, 20261.0I’ve been twice now where they’re closed or the “kitchen is closed”. Both times were before the time they are supposed to close. Y’all need to change the times on google or get it together. I saw another review where the manager is unprofessional and that’s what I got from this experience. After being asked “how can I help you” and then “the kitchens closed”
- ACAngie CDec 26, 20253.0We were there at 5pm the day after Christmas and we heard the young woman on staff working the drive through with the headset and pretty weave telling the manager, “No I will not be going on break right now, you don’t tell me when to go on break. I take a break when I want to.” He remained professional but speechless and went about working. My children were shocked and one said “that’s so unprofessional!” and my other child said “wow she can say that? “This is Friendswood. We shouldn’t have that kind of disrespect going on at our local ice cream shop for everyone to see. Even another customer, a gentleman gave a look of disgust hearing that. And before that she was just standing around going on and on about what piercings she wanted and when she was going to get them while the poor manager was trying to get orders done. And when the gentleman asked about his order that young woman berated another female coworker blaming her for being so slow. It makes it so hard to have to come in as a customer to that atmosphere, just imagine how the staff and managers feel. I really hope things get better for our neighborhood Dairy Queen.
- LBLauren BourmanDec 22, 20251.0They closed the store 19 minutes before their closing time. Manager and attendant were outwardly rude. Worst experience.
- AWAustin WhittenburgNov 24, 20251.0Ice cream didn’t taste good made our stomachs upset. Bugs crawling around on the floor in the lobby hadn’t been swept seems like in a while
- SSSarahNov 23, 20251.0Explains why no one is there. No slushies (even though on their menu) and nothing else available besides vanilla icecream. Not even chocolate or twist… I’ve never seen a DQ like that. Won’t be back.
Frequently Asked Questions About Dairy Queen
What are the regular operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
Is Dairy Queen open on weekends, and what are the hours?
Yes, Dairy Queen is open on Saturdays from 10:00 AM to 11:00 PM and on Sundays from 10:00 AM to 10:00 PM.
Where is Dairy Queen located?
Dairy Queen is located at 206 S Friendswood Dr, Friendswood, TX 77546-3902, USA.
How can I place an order for pickup from Dairy Queen?
You can place an order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14132/.
Does Dairy Queen have a mobile app for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen serve?
Dairy Queen is a fast food restaurant and ice cream shop, offering a variety of fast food items and ice cream treats.
How can I contact Dairy Queen in Friendswood?
You can contact Dairy Queen at +1 281-482-9100.
Are there coffee shops near Dairy Queen if I want to grab a drink before or after?
Yes, Dunn Bros Coffee is nearby, providing a great spot to enjoy coffee before or after your visit to Dairy Queen.
What nearby restaurants can I visit in the Friendswood area besides Dairy Queen?
Nearby restaurants include Wok D'Lite, a Chinese restaurant and cafe, and other fast food options that offer variety for your meal plans.
Are there any local services near Dairy Queen that customers might find useful?
Yes, there are several nearby services including Clutch Automotive for car repairs, Pearland Bookkeeping & Tax Services for financial needs, and Marie Christine's Dance and Barre Fitness for dance classes.