Chipotle Friendswood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including undercooked rice, spoiled ingredients, and inconsistent portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of attention to customer needs.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and a messy kitchen environment.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, particularly with online and mobile orders.
Value for Money
Customers expressed dissatisfaction with the portion sizes relative to the prices, feeling that they did not receive good value for their money.
DM
Debbie Montelongo
Jan 1, 2026
4.0
First time at this chipotle i ordered a bowl I think the black beans were too salty. They put enough of everything and very little protein. I think next time I’ll have to ask for double protein.
CC
Callen
Dec 23, 2025
4.0
Ok so it was overall a good experience just had hair in my food not that bad ,but yeah overall good if you need some food on the go or just need lunch.
LS
Lucystone S
Dec 22, 2025
1.0
I went with my wife to get chipotle and the girl with curly short hair literally put table spoon amounts of Everything but then poured a whole scoop of sauce that I didn’t ask for on my bowl. It was the most awkward frustrating situation I’ve ever had. This was the most terrible experience I’ve ever had at this location zero out of 10 this is why I never come here.
JH
Jesus “Chouy” Hernandez
Dec 19, 2025
5.0
Nice people, nice service, nice food. Quick and convenient. Pricey but good alternative to McDonald's or Chick fil A.
ES
Emily S
Nov 30, 2025
1.0
The “manager” who’s Indian is extremely rude!!! No customer service nothing! Maybe that’s why she works the pickup window but don’t be getting mad at customers because yall are filling LARGE bags of chips 1/4 of what they are supposed to and making bowls wrong!!! If you did your JOB right the first time you wouldn’t have to remake it!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Friendswood?
Chipotle Mexican Grill in Friendswood is open every day from 10:45 AM to 10:00 PM.
Where is the Chipotle Mexican Grill located in Friendswood, TX?
It is located at 1705 S Friendswood Dr, Friendswood, TX 77546.
Does Chipotle Mexican Grill in Friendswood offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
What type of cuisine does Chipotle Mexican Grill in Friendswood serve?
Chipotle specializes in Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with focus on responsibly sourced ingredients.
How can I order food online from Chipotle Mexican Grill Friendswood?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Is Chipotle Mexican Grill in Friendswood welcoming to LGBTQ customers?
Yes, Chipotle in Friendswood welcomes LGBTQ customers.
What are some nearby restaurants to Chipotle Mexican Grill Friendswood for additional dining options?
Nearby restaurants include Marco's Pizza, Jack in the Box, Chick-fil-A, Pho Yen, Marble Slab Creamery, and Great American Cookies for a variety of cuisines.
Are there nearby healthcare facilities near Chipotle in Friendswood?
Yes, CareNow Urgent Care and UTMB Health Pediatric and Adult Primary Care are close by for medical needs.
Can I stop by any nearby stores for donations or shopping after eating at Chipotle?
Yes, Goodwill Houston Donation Center is nearby for donations and thrift shopping, and A+ Pack & Ship Boutique & Gifts is available for gift shopping.
What social media channels does Chipotle Mexican Grill Friendswood use?
They maintain a presence on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.