Chipotle Mexican Grill

Reviews

• JS

  Joseph Said

  Mar 31, 2026
  1.0
  I get there and there 3 different meats just out. The meat they had looked old and stagnant. It looked gross. I walked out before ordering.
• EU

  Eric Urdiales

  Mar 25, 2026
  1.0
  Second chipotle, I tried to eat it tonight. This one I got to the front line and there’s no food at the line so how they expect me to buy anything.
• DP

  Derek Price

  Mar 10, 2026
  1.0
  EDIT DOR REPLY TO CORPORATE AS THEY WERE PART OF THE PROBLEM: Placed an online order for pickup. Tried to cancel it online, and they would not do it. Said that it would cause confusion. Went to the restaurant to get help. Manager initially came to chat. She went to check the order, but said that she could not find it. Stepped out to go to the car to get the evidence for where the pickup order was to occur. When I returned, she had someone else speak and refused to help cancel the order sending us back to the same people who refused to cancel the order in the first place that had almost 2 hours before it would be filled. They did not make any genuine effort to help resolve the issue.
• QA

  Quentin Adkisson

  Mar 7, 2026
  1.0
  Terrible customer service. They let me sit at the window of the drive through for 10 mins without so much as making eye contact. They continued making multiple other orders right there. If you are behind, at least greet the customer to let them know it will be a few minutes. Wish I had just gone inside instead so it would be harder for them to flat out ignore me. Meanwhile there are employees you can see inside just chatting with each other. I could literally see my order sitting there getting cold. Please do better. I will be going to a different location in the future.
• HC

  H C

  Mar 5, 2026
  3.0
  I actually just wrote an official review on the Chipotle service, but I just wanted to say Marco is the best, Y’all need to give that man a raise. He was the only one serving customers and clearly a little stressed, but still had a smile on his face. I actually go to chipotle once a week because of how much I like the food and I’ve never had a situation like that where there was one person serving and clearly a line Y’all gave that man Marco raise