Spring Market grocery stores offer a full shopping experience, low prices and a focus on community involvement and superior customer service. Established in 2016, the Spring Market brand is operated by Brookshire Grocery Co., based in Tyler, Texas, with stores in Texas and Louisiana. The name honors the company’s rich history that began in 1928 with a store on Spring Avenue in Tyler.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.