Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.3
384 reviews
5 stars
129
4 stars
83
3 stars
43
2 stars
31
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Cleanliness
Many reviews highlighted poor cleanliness standards, including dirty dining areas and restrooms, with some customers expressing concern over health and safety.
Food Quality
Feedback on food quality was mixed, with some praising specific items while others complained about cold, stale, or incorrectly prepared meals.
Staff Attitude
Customer experiences with staff varied widely, with some noting friendly and accommodating service, while others reported rudeness and a lack of professionalism.
Management Concerns
Several reviews indicated issues with management, including lack of responsiveness to complaints and poor oversight of staff and operations.
- LSLeslie ScrivenNov 7, 20255.0Food was awesome and service was great!
- SRSonya ReevesNov 3, 20255.0New owner is doing things right!!! Today was the grand reopening and it didnt dissapoint! Burgers, fries, onion rings, and blizzards, all exactly what DQ is all about. Great job and thanks for bringing DQ back to Franklin.
- ANAmber NicoleApr 22, 20211.0It was dirty, the food was nasty. We couldn't even eat it. Not recommended. Honestly surprised it was even allowed to be open.
- CHcleophas haynesDec 14, 20174.0Good food friendly employees and patrons.
- TTTyrusSep 12, 20171.0Sub par food and they screw up my order every time I go. Not only did they not give me a receipt or my drink they also managed to put cheese on my burger and forgot the lettuce. Great job DQ, never fail to impress.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen in Franklin, TX offer?
Dairy Queen offers classic fast-food items such as burgers and fries, along with soft-serve ice cream and signature shakes, including their famous Blizzard® Treats and Grillburgers®.
What are the operating hours for Dairy Queen located at 304 East US Highway 79, Franklin, TX?
Dairy Queen is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and on Fridays and Saturdays from 10:00 AM until midnight.
Does Dairy Queen provide services for families with young children?
Yes, Dairy Queen is family-friendly and offers booster seats, high chairs, and is good for kids. They are wheelchair accessible and have restrooms available.
Is there a drive-thru option available at this Dairy Queen location?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
Can I access WiFi at the Dairy Queen in Franklin?
Yes, free WiFi is available at this Dairy Queen location.
How can I get exclusive deals and offers from this Dairy Queen?
You can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Where is Dairy Queen located in Franklin, Texas?
Dairy Queen is located at 304 East US Highway 79, Franklin, TX 77856, USA.
Which nearby places can I visit before or after enjoying a treat at Dairy Queen?
You could visit the Robertson County Carnegie Library, a local landmark and community resource, or the Country Charm Salon if you want to refresh your look before or after your visit.
Are there nearby transit or service locations that help with accessibility to Dairy Queen?
Yes, the United States Postal Service and Wells Fargo ATM are nearby, which might be useful if you are running errands along with visiting Dairy Queen.
What other food and dining options are near this Dairy Queen location?
Nearby dining options include Leoni Pizzeria, serving Italian and pizza dishes, and Pioneer Motel & Horseshoe Cafe which offers cafe and coffee shop services.