Whataburger

4.0
1779 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2236 JACKSBORO HWY, FORT WORTH, TX
76114, United States

Hours

Reviews

4.0
1,763 reviews
5 stars
971
4 stars
335
3 stars
169
2 stars
73
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, particularly in the drive-thru.

Customer Service

While some staff provided excellent service, others were described as rude or unhelpful, leading to mixed experiences.

Food Quality

Food quality was often praised, but there were complaints about cold or improperly prepared items.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting dirty tables and unsanitary bathrooms.

Pricing Concerns

Several reviews mentioned that prices are approaching sit-down restaurant levels, raising concerns about value.
  • RG
    Russell Goss
    Oct 23, 2025
    1.0
    This place is terrible , takes forever to get your food and when you do there's something wrong or forgotten. They cant even take a order properly through the drive thru you gotta repeat yourself over and over. Avoid this location ! I'll drive out of my way to go to a different location just so I don't have to go to this one !
  • JT
    Jeremy Thomas
    Oct 6, 2025
    5.0
    I don’t typically leave reviews often and I’ll be frank and say it’s been a minute since I’ve gone to this location but that will definitely change to making this a staple in my week as I have before. I had to leave a review about my experience. I had the opportunity to be helped by I believe the young lady’s name is Autumn who introduced herself as the manager or owner and of course Candace who has helped me for a while now. The customer service was beyond belief, a little wait due to them being short-staffed which I get because people aren’t in the spirit of working nowadays lol but they didn’t miss a beat. My meal was right, VERY fresh and hot, and the smiles were abundant. Definitely my go to place now. Support them for sure.
  • BG
    Bill Galle
    Oct 6, 2025
    5.0
    Good food but approaching prices in a sit-down restaurant
  • JB
    Just Browsing
    Oct 4, 2025
    5.0
    I recently moved to the area for work and was too happy to see that it was near a Whataburger! Sometimes they could be a little short-staffed and there’s a little wait but I genuinely don’t mind most times because I can count on my food being fresh and correct. Nothing like getting home after work and not having what I asked for and that has not been an issue here from my experience. 5/5 top tier customer service.
  • GG
    Goddess Glory
    Oct 4, 2025
    5.0
    Omg major upgrade and improved hospitality! I went there for lunch yesterday evening and I went for breakfast today and this young lady was still there. She recognized me after checking on me before to see if I needed anything else and even came out to introduced herself and as the new operational partner but she didn’t have to because I had already noticed the major difference in the quality of food, the speed of service, the kindness of the staff, and the overall welcoming atmosphere. It was honestly the reason I came back for breakfast lol. It has now become my location of choice because wow.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 2236 JACKSBORO HWY, FORT WORTH, TX?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options for customer convenience.