Whataburger

4.0
2681 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9501 WHITE SETTLEMENT RD, FORT WORTH, TX
76108, United States

Hours

Reviews

4.0
2,646 reviews
5 stars
1,357
4 stars
571
3 stars
293
2 stars
141
1 star
284

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, with multiple instances of items missing or wrong.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported poor service and long wait times.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the dining experience.

Food Quality

While many enjoyed the food, there were complaints about inconsistency in quality and freshness.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times being a common frustration.
  • RR
    Roc Riner
    Nov 15, 2025
    1.0
    Just got food poisoning from a room temperature burger that I waited 20 minutes for
  • LW
    Leah Warren
    Nov 8, 2025
    3.0
    Whataburger chicken strips used to be big and now I think that they are smaller than what they used to be. There are now maybe a fourth or more size smaller than they used to be. My understanding is that all the food that they are serving is getting smaller and they’re charging more money for this. This is totally ridiculous. I will never ever again go to a Whataburger and I’ve been going to Whataburger since I was a kid.
  • TR
    tony de la rosa
    Nov 7, 2025
    1.0
    The absolute worst Whataburger of all time. I will never eat at any Whataburger ever again because of this location. Yes, I am serious. It is that bad. Additionally, their app is terrible. Their estimated delivery times are more inaccurate than Joe Biden thinking he would be President in 2025…and he dropped out of the race. Save yourself a headache and eat literally anywhere else. ***update #1*** I called the store. The manager on duty stated that it’s not really their problem. They make the food and then rely on whatever delivery service to deliver the food. Your food arrives cold? Not their problem (spoiler alert, my food actually showed up but so cold it was cooler than room temperature). I explained I ordered through their app. Still not their problem. The manager offered to remake my food. I explained I paid over $10 to have the food delivered to my house and I would not drive up there to correct their mistake. She then offered to drive to my house to drop off the food personally. It has now been over two hours since I gave Whataburger money and they have still not delivered to me edible food. DO NOT EAT HERE!!!!
  • TI
    Tomas A. Coleman III
    Oct 31, 2025
    5.0
    Clean and they usually get your order correct 💯
  • JV
    Jadeibet Ávila
    Oct 13, 2025
    1.0
    My partner and I have come here twice, each time they get an order wrong. I don't understand if the workers don't listen, or kitchen is the problem. But the first time. I ordered a sweet and spicy, JUST THE SAUCE and cheese. I got the whole thing. So I returned it to the register for them to fix and told them I didn't want the whole thing that comes in the burger. They gave me the burger back, except, nothing changed. It was still the same burger. So I returned it once more. To make sure maybe I'm saying something incorrectly. NOPE, they still gave me the burger with EVERYTHING IN IT! So I just ate it like that. It's ridiculous how many times they get the orders so wrong. Then this time. My partner ordered a meal and I just ordered a large fry, they gave us the meal with no added large fry. It's both service and kitchen that does NOT comprehend a simple order. It's crazy qhen you get an order wrong 3 times. Good luck getting your ordered correct even when they repeat back to you exactly how you ordered it!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 9501 White Settlement Rd, Fort Worth, TX?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, this Whataburger location provides both curbside pickup and delivery options for customer convenience.