Whataburger

3.6
3005 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6469 BRENTWOOD STAIR RD, FORT WORTH, TX
76112, United States

Hours

Reviews

3.7
2,971 reviews
5 stars
1,327
4 stars
578
3 stars
336
2 stars
178
1 star
552

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some reviews highlight delicious food, others mention cold or poorly prepared items, indicating inconsistency.

Wait Times

Customers frequently complain about long wait times, especially during peak hours, affecting overall satisfaction.

Management Issues

Several reviews point to poor management and staff behavior, impacting the overall customer experience.
  • DR
    Diana Ramirez
    Nov 16, 2025
    5.0
    Love this place. Staff be friendly and although it will be a wait on the food it comes our hot. Wish I could say the same about east chase location but we've given up there.
  • AB
    Amanda Baker
    Nov 15, 2025
    2.0
    I give up. We’ve given this location so many chances. At first, it was hit or miss, lunchtime seemed to be the best time to go, but recently our orders have been wrong every time. Today, I waited 20 minutes for curbside. I got there at 1:59, there was one other (empty) car sitting at curbside. 4 to 5 other curbside customers came and went during the entire time I was there. When I finally asked an employee who came outside what was going on, she interrupted me and said they were making fresh fries. Yet other people were there after me and got their food almost immediately. Oh and I got the wrong drink. At least that was the only thing wrong with the order this time. Normally it’s an actual burger that’s wrong. We’re just going to go to the Eastchase location. Longer drive, but this location is just irritating
  • MM
    malcolm mcintyre
    Nov 12, 2025
    1.0
    I ordered online in parking lot.. inside was closed so i went to drive thru to pick up sat in drive thru for 20 min got food, reached in to grab a fry cold as it could be.. i guess the fries was waiting just as long as i was in that line…. Never going back to this location
  • GN
    Getth Nelson
    Nov 11, 2025
    5.0
    As of early November 2025, gate at you’re doing suddenly, keep doing it. I’m seeing no ratchet employees snacking lips and getting attitudes and the food is coming out in under 1 hour. And it’s been 3 visits since you asked me to pull to the front for 30 minutes.
  • JB
    jason brown
    Nov 10, 2025
    1.0
    Slowest drive through ever! Sat in line two cars in front of me for 30 minutes this morning and never saw a single bag or drink served! Went inside and they were standing around chit chatting. Drove off and never ordered! Morning shift at this whataburger is lazy and useless. DO BETTER WHATABURGER !!!

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 6469 Brentwood Stair Rd?

Whataburger is open 24 hours a day, seven days a week, with possible holiday hour changes.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.