Whataburger

3.6
2791 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3313 CHERRY LN, FORT WORTH, TX
76116, United States

Hours

Reviews

3.6
2,760 reviews
5 stars
1,174
4 stars
529
3 stars
318
2 stars
186
1 star
553

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.

Customer Service

Feedback indicated a lack of friendly service, with several customers mentioning rude or unhelpful staff.

Food Quality

While some customers praised the food, others noted inconsistencies in freshness and quality, with reports of stale or poorly prepared items.

Management Issues

Several reviews pointed to poor management and disorganization, suggesting a need for better training and oversight of staff.
  • IE
    Ivan Espinosa
    Nov 7, 2025
    1.0
    Avoid at all cost, drive thru service is abysmal had the drive thru lady yell at me and management service took it as a joke
  • LA
    L Andrade
    Nov 4, 2025
    4.0
    Food is always made to order. Not a crowded place. Staff is friendly,but management need to work on there people sckills. Don't fire someone in the lobby for all to see.
  • AM
    Anthony May
    Nov 3, 2025
    3.0
    Yoli was wonderful. The drive through lady was on it. The shift manager in over her head. No direction. Yoli was training a new person who needed direction. The other manager wasn't aware it was taking 20 min to pass out orders. That spot was not filled while the young man was on break. My lunch was about 630pm shift manager was stingy with the ketchup. "I put 1 per bag" my burger needed some also besides my ff& rings. If Yoli didn't fix it, I was canceling my order.
  • AA
    Amy C (AC)
    Oct 31, 2025
    1.0
    I went through the drive through line around 6:30. 4 cars in front of me, and it took forever. I ordered my burger with nothing but cheese. I got a burger with mustard, lettuce, tomato, pickles, and onions. It was the polar opposite of my order. So frustrating.
  • MA
    Ms. Amber
    Oct 29, 2025
    1.0
    I've been going to Whataburger since I was a teenager but I didn't realize how much the quality has declined over the years. It definitely depends on location because there are times I get the freshest most perfect meal and then their other times my food is thrown together or taste old. After eating at this location for over 2 years it is def one of the worst. I'm not sure what's going on in there maybe they need to hire different people or retrain everybody on quality because every time I visit my experience is not good. I never complain I just eat my food and go on about my day.Next time I would rather drive an additional 10 minutes to another location for better quality food. If you are trying Whataburger for the first time DO NOT EAT AT THIS LOCATION!!!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3313 Cherry Ln, Fort Worth?

Whataburger is open 24 hours a day, 7 days a week.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger location offers both curbside pickup and delivery services.