Whataburger

3.7
2349 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4051 E LANCASTER AVE, FORT WORTH, TX
76103, United States

Hours

Reviews

3.8
2,336 reviews
5 stars
1,100
4 stars
467
3 stars
253
2 stars
140
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and helpful service from staff like Dianna and Sherrice, there were significant complaints about slow service, rude employees, and poor management.

Food Quality

Customers generally enjoyed the food, highlighting the burgers and freshness, but there were numerous reports of cold food, incorrect orders, and unsatisfactory preparation.

Cleanliness

Some reviews noted that the facility was clean, but there were also complaints about dirty conditions and unsanitary practices.

Wait Times

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, with some reporting waits of over 30 minutes.

Management Issues

Several reviews pointed out problems with management, including unprofessional behavior and lack of responsiveness to customer complaints.
  • MG
    Marquise Gibbs
    6 days ago
    5.0
    Sherrice is always super nice. Her store continues to be clean and the most beautiful atmosphere.
  • FI
    Frank Ibarra
    Nov 16, 2025
    2.0
    Waited for 30 minutes just to get a cold patty melt and super salty fries
  • TB
    Terry Barrera
    Nov 9, 2025
    2.0
    I can't believe this people are parking cars just because they are being timed , now the thing is they park you and forget about you if you can't serve in a timely manner don't park cars talk to your manager and get more help. Oh plus they park you then they forget about condiments.
  • DD
    Dyllon Davis
    Nov 2, 2025
    5.0
    I just want to let you know that Miss Diana what's the most current understanding helpful in A1 customer service Whataburger should be glad to have her
  • JR
    Jatzmin R
    Nov 1, 2025
    1.0
    Waited over an hour for my food. When I pulled up to the window there were 3 guys standing there, 2 were just chatting away in the background while one of them handed us our food. The food was cold by the time I got it so who knows how long they had it sitting there in a bag.

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger at 4051 E Lancaster Ave, Fort Worth?

This Whataburger location is open 24 hours a day, 7 days a week, including weekends.

Does this Whataburger offer delivery and curbside pickup services?

Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.