Whataburger

3.8
2393 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4051 E LANCASTER AVE, FORT WORTH, TX
76103, United States

Hours

Reviews

3.8
2,380 reviews
5 stars
1,133
4 stars
468
3 stars
253
2 stars
141
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, particularly highlighting employees like Dianna and Sherrice for their excellent service.

Management Issues

Several reviews pointed out poor management practices, including unprofessional behavior from managers and inadequate handling of customer complaints.

Wait Times

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant, leading to dissatisfaction.

Food Quality

There were mixed reviews about food quality, with some customers receiving cold or incorrect orders, while others enjoyed their meals.

Cleanliness and Atmosphere

The cleanliness of the location received positive mentions, but some customers noted a negative atmosphere due to staff behavior.
  • EC
    Emanuel Calidonio
    2 days ago
    1.0
    Food is fine, they’ve done really good about half the time and the other it’s been bland. Employees aren’t bad, atleast when talking to them, but food service is terrible takes forever, even when placing through app, everytime, without fail.
  • AT
    Alfredo Torres
    Jan 5, 2026
    1.0
    I got my fries were cold at that they were salty I couldn’t eat them at that every time I come in I see some type of cockroach I should call corporate but I’m not finna do that but I strongly advise you people not to eat there
  • KN
    King Niguse
    Dec 31, 2025
    1.0
    Worst Whataburger around Dallas fort Worth I ever had, cold nasty and dry I wouldn't eat here for free again and they have stinky attitude
  • TL
    tom l
    Dec 27, 2025
    1.0
    I dined in today and couldn’t help but notice the hostile environment the manager, Luz, was creating. She was rude to her team and also spoke dismissively to a customer who approached her about a bitter batch of sweet tea. It was unprofessional and difficult to understand how someone in a leadership role would set such a negative tone. The experience made me lose my appetite. shout out to angelina for keeping a good attitude and being patient !
  • HA
    Habiba Abdirahman
    Dec 18, 2025
    1.0
    I had a very uncomfortable experience while picking up an order at this Whataburger location. While I was waiting, one employee asked their supervisor whether I was female or male, and then both of them began chuckling about it. This happened openly, in front of customers, as if no one could hear them. This behavior was extremely unprofessional and disrespectful. Customers should never be discussed, questioned, or mocked in any way especially regarding gender whether directly or indirectly. Whataburger promotes values of respect, inclusion, and professionalism, and this interaction clearly went against those standards. Workplace policies and basic customer service expectations require employees to treat everyone with dignity and to avoid discriminatory or harassing behavior. Laughing about a customer’s gender identity, even quietly or “under their breath,” is inappropriate and creates an unwelcoming environment. I hope management takes this seriously, provides proper training, and reminds staff that all customers deserve respect. No one should feel uncomfortable or disrespected simply for picking up an order.

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger at 4051 E Lancaster Ave, Fort Worth?

This Whataburger location is open 24 hours a day, 7 days a week, including weekends.

Does this Whataburger offer delivery and curbside pickup services?

Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.