Whataburger

3.7
3365 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1425 EASTCHASE PKWY, FORT WORTH, TX
76120, United States

Hours

Reviews

3.7
3,326 reviews
5 stars
1,488
4 stars
665
3 stars
410
2 stars
219
1 star
544

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food as hot and delicious, there were several complaints about cold, overcooked, or incorrect orders.

Service Experience

Customer service experiences varied widely; some staff were noted for their friendliness and helpfulness, while others were described as rude or unprofessional.

Wait Times

Numerous reviews highlighted excessively long wait times in the drive-thru and for food orders, with some customers expressing frustration over delays.

Cleanliness

Several customers reported issues with cleanliness, including dirty tables and trash around the drive-thru area.

Order Accuracy

There were frequent complaints about incorrect orders, with customers noting that their requests were often not fulfilled as specified.
  • RD
    Roger Dodger
    Nov 16, 2025
    1.0
    Do not go to the second drive-through they cannot get the orders right with the two lanes. They’re not that experienced enough for that kind of traffic you’ll get forgot about in the second lane.
  • NB
    Nichole Bowdy
    Nov 14, 2025
    5.0
    I was there tonight and Ms. Denise and Andrea was so friendly and the the why the work the line and drive-thur was amazing. Denise always has a smile and the speed to push out hot food.
  • GH
    Gregory Herbig
    Nov 13, 2025
    5.0
    I remember ~ Sitting in the living room, my head in a paperback, smells drifting in from the kitchen. “Mom, can you please make me a Sausage, Bacon, Egg, Cheese, Biscuit sandwich? Cut in half?” “Sure, love!” But wait… Not the living room. Not Mom. WataBurger drive thru I was in my Altima, scrolling Facebook. That is what I called out… to the speaker. “Sure love.” Yep, that’s what I heard — not Mom, but Addie (A.D.) the voice behind the curtain. She brought the bag, smiled, and said, “I hope you have a nice day.” Well yeah… I just did. ~}
  • HM
    Helen Marshall
    Nov 1, 2025
    2.0
    The wait in the drive thru was excessively long even though there was two lanes service. I ordered the whataburger single patty cheese burger with extra lettuce, mayo on top bun with veggies, easy mustard and ketchup on bottom bun. The burger was terrible! The meat was dry, overcooked with hard chunks of burnt pieces around the edges. Every bite I encountered a hard piece of meat. The meat was so cold that it didn't even melt the cheese or show any signs of a slight melting. The ketchup was so heavy it made the bottom bread soggy. I've been to Whataburger many times but usually get the patty-melt. This time was my worse experience. I won't be back even for the patty-melt. My money is too valuable to waste.
  • JM
    Jenn Mendiola
    Oct 27, 2025
    1.0
    Literally the worst whataburger I’ve ever been at!!! As soon as we came in the manager gave us an attitude really bad like bad and it was pretty awkward when she was taking our order. When they gave us our order my burger had a lot of hairs when I say a lot I mean a lot! I asked to change it and they were kinda rude about it, until this really nice guy replaced it for me and my husband’s too just in case. But then someone else ( a lady ) came in arguing about something too. I believe she was in the drive thru and someone wouldn’t take her coupon or something like that I don’t know. But once again the restaurant did something wrong because she was complaining. In conclusion the whole restaurant is a caos and people are so ruuuude all the ladies where rude they only nice person was the young man working there. I would never go back to this restaurant just because of this experience but also because it’s heartbreaking how these employees treat people.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1425 Eastchase Pkwy, Fort Worth, TX?

Whataburger is open 24 hours every day from Monday to Sunday, with possible variations during holidays.

What types of pickup and delivery services does Whataburger offer at this location?

This Whataburger location offers in-store pickup, curbside pickup, and delivery services.