Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous reviews highlighted poor customer service, including rude staff and mismanagement of orders.
Food Quality
Many customers reported receiving cold or stale food, with several instances of incorrect orders.
Wait Times
Consistent complaints about long wait times, often exceeding 30 minutes, regardless of the time of day.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and food safety concerns.
Management Issues
Frequent calls for better management and staff training, with many customers expressing dissatisfaction with management's response to issues.
TW
T W
Nov 16, 2025
5.0
Always love coming here after work
KD
Kurt D
Nov 12, 2025
1.0
Wait 35 minutes for food and get served absolute slop, can't even cook a hamburger. The supervisors and trainers should be ashamed of what they hand out to paying customers.
CC
Caleb Clack
Nov 12, 2025
5.0
Amazing service. I am writing this review because I had an amazing experience here as well as the manager handled a customer going crazy very professionally. She said she would leave a bad review, so I wanted to offset hers.
She was standing in the very corner while the register worker was waiting to take an order. This lady got upset that her order wasn't taken even though she never approached the counter nor was she wasn't she waiting too long. She called them racist and then the manager stepped in and handled it.
On top of that, there was a system mistake with my order and the manager got it all taken care of.
Great place great manager
SH
Sterling Haydon
Oct 29, 2025
3.0
Bad customer service poor food quality
AF
Arashi Finley
Oct 4, 2025
1.0
This is going to be a mean review, so be prepared.
Whataburger is a good fast food restaurant, but this location off Hulen is trash and it starts with the staff. I'm blaming the manager(s) all the way down to the cashiers. They constantly mis-match orders and the wait time is atrocious.
Usually from waiting for a long time for food, you'd expect it to be nice and hot, but due to mismanagement and passing in-and-out meals to the wrong customers, your food tastes like it's been sitting under a lamp for an hour.
This location was my wife and I's main Whataburger and we've ordered here several times, but the service quality has been significantly dropping the past flow years. This is fast food that's not fast and that's okay if you at least get the right order to the right patrons. This night they specifically asked me what my order was, and I confirmed that what they stated was correct, only to then immediately hand me an order nowhere near what they stated less than 30 seconds ago.
Also, this isn't even considering the cost of the food, but I'm not gonna make time getting into that can of worms. If it's so darn hard to get orders right, then open up that first drive-thru window so people can at least pay for the correct meal. At least operate to the original design of the establishment/building format, that works!
Feels like this place is so far beyond recovery that they just need to close and find a better location for new employees. I don't typically complain about restaurants like this but if we keepin' it a buck, y'all are trash.
Whataburger is located at 6225 Hulen Bend Blvd, Fort Worth, TX 76132, USA.
What are the operating hours of Whataburger?
Whataburger is open 24 hours a day, 7 days a week.
Does Whataburger serve breakfast?
Yes, Whataburger serves breakfast in addition to lunch and dinner.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Whataburger online for delivery or takeout?
Yes, Whataburger offers both delivery and takeout orders through their online menu.
Does Whataburger have a children's menu?
Yes, Whataburger welcomes children and offers a children's menu.
Does Whataburger accept credit and debit card payments?
Yes, Whataburger accepts debit cards, credit cards, and mobile NFC payments; it does not require cash only.
Are there nearby fast food options close to Whataburger at 6225 Hulen Bend Blvd?
Yes, nearby fast food options include Taco Bueno, Pizza Hut, and KFC, all within the same area as Whataburger.
What entertainment options are near Whataburger?
AMC Hulen 10 cinema is nearby, where you can enjoy movies before or after dining at Whataburger.
Can I combine shopping or services with a visit to Whataburger?
Yes, nearby stores like Walgreens pharmacy, Dollar Tree, and Pro-Fix Jewelry and Watch Repair provide convenient options for shopping or services around your visit.