Whataburger

3.9
2751 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3160 SE LOOP 820, FORT WORTH, TX
76140, United States

Hours

Reviews

3.9
2,720 reviews
5 stars
1,382
4 stars
536
3 stars
270
2 stars
158
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and inconsistent service, particularly during late-night hours.

Food Freshness

While many reviews praised the freshness of the food, there were also complaints about cold and improperly prepared items.

Staff Friendliness

Several customers highlighted the friendliness and helpfulness of the staff, though there were also reports of rude or unprofessional behavior.

Order Accuracy

There were multiple instances of incorrect orders and missing items, leading to customer dissatisfaction.

Management Issues

Reviews indicated problems with management, including poor handling of customer complaints and inefficiencies in order processing.
  • DD
    Dee
    Nov 7, 2025
    5.0
    Mariah was awesome she gets my vote for Employee of the Month🫡
  • EM
    Enrique Moreno
    Nov 7, 2025
    5.0
    I think this is the best Whataburger I've ever been to 😳 & that's saying a lot, big waterB fan
  • KK
    kamila
    Nov 5, 2025
    5.0
    Staff was very friendly and helpful. Food is always fresh and up to the standards!
  • CJ
    Chris Jackson
    Nov 2, 2025
    1.0
    Do not get in lane B. They make you wait extra longer. Clearly they don't care to get customers out in order. And the food wasn't that good.
  • RR
    Requiem
    Oct 24, 2025
    1.0
    I work night shift so I go on my lunch break sometimes at 3am. I have mad respect for anyone who works the night shift but these people have terrible service. Waited in the drive thru for Literally 25min with 1 car ahead of me. When I pulled up the woman in the window doesn't open it for another 4min-ish. She finally opens the window and I reach my hand out with my Card and she ask "what was your order?" It's me and 1 car behind me and you don't even know my order. I wasn't going to wait another 30min, it already cost my entire lunch break and didn't feel like critiquing them so I just drove off and said "never-mind, I don't want it."

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services to accommodate your convenience.

Where is the Whataburger located in Fort Worth?

It is located at 3160 SE LOOP 820, Fort Worth, TX 76140, United States.