Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customer service experiences are mixed, with some staff praised for being friendly and attentive, while others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold food, incorrect orders, and poor preparation.
Wait Times
Many customers express frustration with long wait times, both in the drive-thru and for in-store orders.
Cleanliness
Several reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions.
Management Response
There are complaints about a lack of management concern regarding service issues and customer complaints.
CC
Cathy
Nov 16, 2025
5.0
Always good food and service.
RW
Rebecca White
Nov 10, 2025
5.0
Amazing service, exceptionally clean, and great food!
CA
Cory Angell
Nov 4, 2025
1.0
Rude employees, faulty drive thru speaker and intercoms. No concern from management for resolving
KM
Kassie M.
Nov 1, 2025
5.0
Staff are kind, friendly, helpful, and always provide excellent service. I received a sample of the prickly pear raspberry refresher and added the remainder to the prickly pear raspberry refresher I ordered. Ordered via the app and my food was ready when I arrived.
CC
ConverSations
Oct 31, 2025
5.0
Stepped in to pick up and order. I was greeted with a smile and a pleasant tone by Derrick. Derrick is the platinum standard when it comes to customer service. Very professional, attentive and provides top tier service. I recommend him his location. Keep up the fantastic job Derick and crew.
What types of pickup and delivery services does Whataburger in Fort Worth offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services to suit your convenience.
What are the operating hours for Whataburger located at 3701 West Fwy in Fort Worth, TX?
This Whataburger location is open 24 hours every day of the week, from Monday through Sunday.
Does Whataburger have special hours during holidays?
Yes, holiday hours might differ from the usual schedule, so it's best to check ahead during holiday periods.
What kind of food can I expect at the Whataburger in Fort Worth?
Whataburger serves bigger, made-to-order burgers with 100% pure beef, as well as chicken, salads, breakfast items, and desserts.
Is the Whataburger in Fort Worth wheelchair accessible?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
Does Whataburger offer vegetarian or children’s menu options?
Yes, they serve vegetarian options and have a children's menu available.
Can I pay using credit or debit cards at this Whataburger?
Yes, Whataburger accepts both credit and debit cards as payment methods.
Are there other fast food options near Whataburger at 3701 West Fwy?
Yes, Taco Bell is nearby, offering Mexican and fast food options for variety before or after your meal at Whataburger.
What schools are located near the Whataburger in Fort Worth?
Fort Worth Independent School District and Alice Carlson Elementary School are nearby, helpful reference points if you’re visiting the area or picking up kids.
Are there any convenient stores or gas stations near Whataburger for quick stops?
Yes, there are several nearby including 7-Eleven and Shell gas stations, perfect for fueling up or grabbing snacks around your Whataburger visit.