Whataburger

4.0
2785 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3701 WEST FWY, FORT WORTH, TX
76107, United States

Hours

Reviews

4.0
2,746 reviews
5 stars
1,405
4 stars
608
3 stars
320
2 stars
133
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some staff praised for being friendly and attentive, while others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold food, incorrect orders, and poor preparation.

Wait Times

Many customers express frustration with long wait times, both in the drive-thru and for in-store orders.

Cleanliness

Several reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions.

Management Response

There are complaints about a lack of management concern regarding service issues and customer complaints.
  • CC
    Cathy
    Nov 16, 2025
    5.0
    Always good food and service.
  • RW
    Rebecca White
    Nov 10, 2025
    5.0
    Amazing service, exceptionally clean, and great food!
  • CA
    Cory Angell
    Nov 4, 2025
    1.0
    Rude employees, faulty drive thru speaker and intercoms. No concern from management for resolving
  • KM
    Kassie M.
    Nov 1, 2025
    5.0
    Staff are kind, friendly, helpful, and always provide excellent service. I received a sample of the prickly pear raspberry refresher and added the remainder to the prickly pear raspberry refresher I ordered. Ordered via the app and my food was ready when I arrived.
  • CC
    ConverSations
    Oct 31, 2025
    5.0
    Stepped in to pick up and order. I was greeted with a smile and a pleasant tone by Derrick. Derrick is the platinum standard when it comes to customer service. Very professional, attentive and provides top tier service. I recommend him his location. Keep up the fantastic job Derick and crew.

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger in Fort Worth offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services to suit your convenience.

What are the operating hours for Whataburger located at 3701 West Fwy in Fort Worth, TX?

This Whataburger location is open 24 hours every day of the week, from Monday through Sunday.