Whataburger

3.9
1649 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
109 NE 28TH ST, FORT WORTH, TX
76164, United States

Hours

Reviews

4.0
1,613 reviews
5 stars
882
4 stars
275
3 stars
169
2 stars
70
1 star
217

What are people saying?

AI-generated from recent customer reviews

Drive-Thru Issues

Customers frequently reported long wait times and slow service in the drive-thru, often exceeding 15 minutes.

Food Quality

While many praised the food as delicious, there were complaints about cold or improperly prepared items, including incorrect orders.

Customer Service

The staff received mixed reviews; some were highlighted for their friendliness and excellent service, while others were criticized for rudeness and lack of professionalism.

Cleanliness

Several customers noted issues with cleanliness, particularly in the drive-thru area and the overall restaurant environment.

Consistency

There were varying experiences regarding order accuracy and food freshness, indicating inconsistency in service and food quality.
  • AH
    Aranza Hernandez
    Nov 4, 2025
    1.0
    On TT, there is a recent review of a order being RAW. Serving your customers RAW/UNFINISHED chicken sandwiches is wild
  • JR
    julia reyes
    Oct 10, 2025
    4.0
    Food is great but the drive thru line takes forever!!! Literally stuck in line for 20 mins only thing I hate about this location.
  • GE
    Gabriel Espino
    Oct 9, 2025
    1.0
    Never put ketchup in the bag. Don’t understand why it’s not an mandatory item to be put in the bag. Ruined my meal
  • LM
    Leann Martinez
    Sep 30, 2025
    2.0
    The drive through smells so bad idk if it’s the trash or it needs power washing or if it’s pizza but and jacks trash but it’s bad
  • LL
    Lillian LaSalle
    Sep 29, 2025
    3.0
    The burgers have similar taste without the different sauce that you can add. You will be full from any meal if that’s your goal.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 109 NE 28th St, Fort Worth?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.