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Whataburger

3.9
(1607 reviews)

Business Details

109 NE 28TH ST, FORT WORTH, TX
76164, United States
(817) 625-8586
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
109 NE 28TH ST, FORT WORTH, TX
76164, United States

Hours

Reviews

3.9
1,607 reviews
5 stars
854
4 stars
262
3 stars
171
2 stars
71
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior and poor service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others received cold or improperly cooked items.

Cleanliness

Several customers noted cleanliness issues, particularly in the drive-thru area and the overall establishment.
  • RG
    richard Garcia
    6 days ago
    1.0
    This whataburger sucks like fr this is my second time I go to get food and I NEVER GET WHAT I ORDERED!!! I do mobile pick an have done drive thru pick up a these people still don’t do there job!!! I wait in mobile pick up for about 30+ minutes and I see customers park next to me get their food before mine that is ridiculous in the stockyards. I will never come here again and then I asked the manager who is the operation manager some lady Mariah an says nothing did not ask is something I need help with or anything And leavesThis whataburger sucks like fr this is my second time I go to get food and I NEVER GET WHAT I ORDERED!!! I do mobile pick an have done drive thru pick up a these people still don’t do there job!!! I wait in mobile pick up for about 30+ minutes and I see customers park next to me get their food before mine that is ridiculous in the stockyards. I will never come here again and then I asked the manager who is the operation manager some lady Mariah an says nothing did not ask is something I need help with or anything And leavesThis whataburger sucks like fr this is my second time I go to get food and I NEVER GET WHAT I ORDERED!!! I do mobile pick an have done drive thru pick up a these people still don’t do there job!!! I wait in mobile pick up for about 30+ minutes and I see customers park next to me get their food before mine that is ridiculous in the stockyards. I will never come here again and then I asked the manager who is the operation manager some lady Mariah an says nothing did not ask is something I need help with or anything And leaves
  • FP
    FREEWILL Poetry
    Feb 19, 2026
    1.0
    Location sucks Cashier sucks Drive thru sucks They lock the doors here and always have security here very weird location Higher suggestion for great service check out Jacksboro it’s clean good service & everyone is nice can’t expect simple condiments like salt pepper and ketchup at this location on 28th st
  • PP
    ProphetessTallulah
    Feb 12, 2026
    5.0
    Thank you MARK!!!! GREAT CUSTOMER SERVICE 💯💯💯💯
  • RH
    Ryan Hale
    Feb 1, 2026
    1.0
    Absolutely the worst location. This location should be closed. The wait is absolutely ridiculous every single time, the orders are always messed up but you don’t wanna go back and wait another 1/2 hour just for them to fix it. If I could give this location zero stars I would.
  • FH
    Forrest Hunt
    Jan 28, 2026
    3.0
    Grabbed an order here on the way home, and was unsatisfied. Asked for a Monterey Melt, no *American* cheese, and ended up getting one with no cheese at all. Dry as anything. Ate it though, I'll be damned if I'm not if it goes to waste. I will not be responding to any replies.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 109 NE 28th St, Fort Worth?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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