Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior and poor service experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others received cold or improperly cooked items.
Cleanliness
Several customers noted cleanliness issues, particularly in the drive-thru area and the overall establishment.
RG
richard Garcia
6 days ago
1.0
This whataburger sucks like fr this is my second time I go to get food and I NEVER GET WHAT I ORDERED!!! I do mobile pick an have done drive thru pick up a these people still don’t do there job!!! I wait in mobile pick up for about 30+ minutes and I see customers park next to me get their food before mine that is ridiculous in the stockyards. I will never come here again and then I asked the manager who is the operation manager some lady Mariah an says nothing did not ask is something I need help with or anything And leavesThis whataburger sucks like fr this is my second time I go to get food and I NEVER GET WHAT I ORDERED!!! I do mobile pick an have done drive thru pick up a these people still don’t do there job!!! I wait in mobile pick up for about 30+ minutes and I see customers park next to me get their food before mine that is ridiculous in the stockyards. I will never come here again and then I asked the manager who is the operation manager some lady Mariah an says nothing did not ask is something I need help with or anything And leavesThis whataburger sucks like fr this is my second time I go to get food and I NEVER GET WHAT I ORDERED!!! I do mobile pick an have done drive thru pick up a these people still don’t do there job!!! I wait in mobile pick up for about 30+ minutes and I see customers park next to me get their food before mine that is ridiculous in the stockyards. I will never come here again and then I asked the manager who is the operation manager some lady Mariah an says nothing did not ask is something I need help with or anything And leaves
FP
FREEWILL Poetry
Feb 19, 2026
1.0
Location sucks
Cashier sucks
Drive thru sucks
They lock the doors here and always have security here very weird location
Higher suggestion for great service check out Jacksboro it’s clean good service & everyone is nice can’t expect simple condiments like salt pepper and ketchup at this location on 28th st
PP
ProphetessTallulah
Feb 12, 2026
5.0
Thank you MARK!!!! GREAT CUSTOMER SERVICE 💯💯💯💯
RH
Ryan Hale
Feb 1, 2026
1.0
Absolutely the worst location. This location should be closed. The wait is absolutely ridiculous every single time, the orders are always messed up but you don’t wanna go back and wait another 1/2 hour just for them to fix it. If I could give this location zero stars I would.
FH
Forrest Hunt
Jan 28, 2026
3.0
Grabbed an order here on the way home, and was unsatisfied. Asked for a Monterey Melt, no *American* cheese, and ended up getting one with no cheese at all. Dry as anything. Ate it though, I'll be damned if I'm not if it goes to waste. I will not be responding to any replies.
What are the operating hours of Whataburger at 109 NE 28th St, Fort Worth?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.
Where is this Whataburger located?
It is located at 109 NE 28th St, Fort Worth, TX 76164, United States.
Does Whataburger serve breakfast options?
Yes, Whataburger serves breakfast along with lunch and dinner.
Is the Whataburger restaurant wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
Can I find parking at the Whataburger location on NE 28th St?
Yes, there is free parking available for customers at this location.
Are dogs allowed inside or outside Whataburger?
Dogs are allowed outside but not inside the restaurant.
What nearby fast food options are available close to Whataburger?
Nearby fast food options include Jack in the Box, Subway, Pizza Hut, and Chick-fil-A, providing a variety of choices for customers in the area.
Are there any banking services near Whataburger?
Yes, Frost Bank is located nearby for your banking and financial service needs.
What other amenities can customers find near Whataburger?
Customers can find various stores nearby such as Walgreens ATM, RadioShack, GameStop, 7-Eleven convenience store and gas station, and beauty supply at Sally Beauty.
Brand Certified Facts from Whataburger
Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: