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Whataburger

4.1
(1978 reviews)

Business Details

901 E SEMINARY DR, FORT WORTH, TX
76115, United States
(817) 926-2193
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
901 E SEMINARY DR, FORT WORTH, TX
76115, United States

Hours

Reviews

4.1
1,978 reviews
5 stars
1,113
4 stars
376
3 stars
187
2 stars
89
1 star
213

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Customer Service

Service quality varied significantly; some customers highlighted excellent service from specific staff members, while others experienced rude or unhelpful interactions.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly outside.

Order Accuracy

Multiple reviews mentioned issues with order accuracy, including missing items and incorrect modifications.

Wait Times

Customers frequently complained about long wait times, especially during busy hours, leading to frustration.
  • KK
    Kassandra
    Feb 23, 2026
    2.0
    It should be required to have napkins and ketchup in every order to go period. why ask if we want any condiments if you’re not going to put it in the bag? something is always wrong or missing like please do better.
  • DR
    Dasja Ross
    Feb 21, 2026
    1.0
    Never can seem to get my order correct and giving way more ice then drink itself
  • CC
    Charlie Carraway
    Feb 13, 2026
    5.0
    Maria at the counter is the sweetest!!! People were being rude and she continued to smile and have such a positive attitude! This isn’t our whataburger but we would definitely come back for Maria’s customer service!
  • MA
    Michelle Alcala
    Jan 30, 2026
    2.0
    Normally when I stop by for breakfast, it's always hot and fresh. This morning I went so fast through the drive thru and the reason was the food was probably already prepped and sitting for a while. The hash browns weren't very hot and the chicken biscuit was hard. I was disappointed for the first time since coming here.
  • JN
    Jonathon N
    Jan 27, 2026
    1.0
    I ordered the wrap and sub with grilled chicken and add jalapenos. They kept the tender and grilled chicken together and charged me another $4. Making it a $8 wrap. I tried to stay and explain and get the correct order. But i left after the 30 minute wait in line already. I went back today to get a refund with a picture of the food. They said you have to call and return the food item same day. I wasn't going to drive back in that ice and hold the food all night when I had a picture. So I proceeded to ask again with the manager, which she couldn't speak any real english and had her cashier translating. No resolution and no refund. Never going back there.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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