Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Management Issues
Frequent complaints about management's attitude and lack of professionalism were noted, with some customers calling for a change in management.
Long Wait Times
Customers expressed frustration over long wait times in the drive-thru and for food orders, often exacerbated by poor service.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness concerns.
EG
Edgar Gonzalez-Colon
4 days ago
1.0
No customers in the drive through nor inside and the People in the drive through refused to let me make 2 separate order to use 2 payment methods and drive through attendant was not paying attention to what she was doing or they did not know what they were doing.Will not recommend also food was cold
LT
Leslie Thomas
Dec 16, 2025
1.0
Very poor management!!!! I went through the drive through last night and ordered 2 biggie bags and an extra 4 piece with a small fry. The nuggets in all orders were cold as if they had been sitting out all day. No heat, whatsoever. The cheese on the burgers was not melted. I went inside and asked the manager, Tyler, for fresh food. His initial response was, “all of your food was fresh.” I then took one of the nuggets out of my bag, and replied, “feel this.” He grabbed the nugget, looked at me then stormed away and threw the nugget in the trash. He returned vac to the front counter and said, “I can remake the nuggets.” I said no, and asked for a refund because as mentioned, the entire meal was cool. Not just one of them, but all three. He stated, he could not give a refund because only the general manager could, for me to come back this morning, and ask for a refund.
IC
Ian Componation
Dec 12, 2025
1.0
Wendy's used to be my favorite fast food restaurant. When I moved into a nearby location, I was happy to find this Wendy's location nearby.
Over the last several years I have continued to give this location another ‘last’ chance. Whether receiving the wrong order and/ or
enjoying the presence of their incredibly rude staff, I think I’ve learned my lesson.
RH
Randy Hernandez
Dec 8, 2025
2.0
Wrong orders a few times but the major issue is I come only through drive though and told to drive around the building to the front door for a year now having me wait longer and drive around the building twice to exit I wouldn't cry about it if it was rare but it's literally Everytime for over a year been a customer longer than the employees and it's the same how frustrating and time consuming
EC
Eddie Cobb
Dec 3, 2025
1.0
This is the worst place I've ever been to they're so slow to not have no business The food is terrible I went this morning to order two egg McMuffins and I couldn't even chew it terrible for not to have no business You would think the food is hot and fresh too nice ago went there in order two cups of Chili's waited 30 minutes for two cups of chili terrible service they need to shut this place down
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2101 Sycamore School Rd currently open?
Yes, this Wendy's location at 2101 Sycamore School Rd in Fort Worth, TX is open and committed to serving customers every day.
What are the operating hours for the drive-through at this Wendy's?
The drive-through is open Monday through Saturday from 6:00 AM to 2:00 AM, and on Sundays from 7:30 AM to 2:00 AM.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served at this location with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides available.
What payment methods are accepted at Wendy's on Sycamore School Rd?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through an app for this Wendy's?
Yes, you can order via Wendy’s official mobile app or through their website at order.wendys.com for quick and easy service.
Are takeout, delivery, and dine-in options available at this Wendy's?
Yes, this location offers takeout, delivery, dine-in, and drive-thru services to accommodate your preferences.
How can I provide feedback or contact this Wendy’s location?
You can reach the Customer Care team via live chat on the Wendy's contact page, call (817) 660-6055 to reach this location directly, or fill out the Wendy’s Customer Satisfaction Survey with your receipt details.
Is there a nearby car wash I can visit after dining at Wendy’s?
Yes, nearby you can find WhiteWater Express Car Wash and Sully’s Car Wash if you want to clean your vehicle after enjoying your meal.
What nearby places are good for relaxation or leisure after visiting Wendy's?
You might enjoy visiting Peaceful Place, a nearby landmark and bar, or Twitch Coffee Life, a nearby coffee shop and cafe, perfect for relaxing after your meal.
Are there grocery stores or markets near Wendy's for additional shopping?
Yes, Winco Foods and WinCo grocery stores are located nearby, convenient for customers to shop before or after their visit to Wendy's.