Wendy's

2.6
830 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2101 Sycamore School Rd, Fort Worth, TX
76134, United States

Hours

Reviews

2.6
830 reviews
5 stars
199
4 stars
104
3 stars
96
2 stars
59
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rudeness and unprofessional behavior from staff and management.

Food Quality

Several customers complained about food quality, citing issues such as cold, old, or improperly prepared items.

Management Issues

The management was frequently criticized for being rude, unhelpful, and unprofessional, leading to a negative customer experience.

Long Wait Times

Many customers experienced long wait times in the drive-thru and for food orders, contributing to frustration.

Cleanliness

There were reports of unsanitary conditions, including dirty restrooms and food preparation areas.
  • TE
    Timothy Evans
    Nov 15, 2025
    1.0
    Bacon harder than rocks bread was old
  • JP
    Julian Peterson
    Oct 27, 2025
    2.0
    Manger acts like he owns the store Wouldn’t come here again. Bad experience
  • JT
    John Tonti
    Oct 26, 2025
    3.0
    The customer service was great and the food was decent. The problem was that you have to enter a code to open the restroom door, an employee was in there for a while arguing on the phone, and I had to ask a manager to open the lady’s restroom so I didnt wet my pants.
  • JF
    Jeffrey Featherson
    Oct 25, 2025
    5.0
    I ate here on 10/23/25. The restaurant was clean and I was greeted right away. The young lady, I believe her name was Kailyn, was polite and had great customer service. The young lady resembled Angel Reese, so I hope I have the right name/person. My wife wanted a specific drink that she could not find on the drink machine. Kailyn ensured that my wife got the drink that she wanted by making it at the drive through. The food was delicious, hot and correct. I am pleased with my experience. Oh, please give the young lady a raise or at least a gift card.
  • KK
    KatieKatx3
    Oct 23, 2025
    5.0
    They were awesome. They let us know that some of our food will take time and we’re super friendly.

Frequently Asked Questions About Wendy's

Is 2101 Sycamore School Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.