Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or food that did not match their requests.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, including hard fries and expired-tasting items.
Long Wait Times
Customers frequently complained about excessive wait times in both the drive-thru and inside the restaurant.
Management Issues
Feedback indicated poor management practices, including lack of staff training and inadequate handling of customer complaints.
MM
Michelle
Nov 17, 2025
5.0
Manager Bray did the right thing and corrected a situation I had at this location. Glad to see this store has good management on board now. Give them another opportunity.
JF
Jennifer Flores
Nov 14, 2025
1.0
Just pulled up and no one was in line. 9:40pm. The black lady (or black man. I saw black thats how i know. Now a days you can't tell gender) that greeted us was rude(we saw they run away from the window when we pulled around after we decided to leave) We waited for about 3-5 min before they said rudely to order. Remember. No one was there. We didnt order as quick as they wanted us to so they rudely again said "you can order." We order, they asked if that was it. We said no. They said thats it? We said no. We asked for the combo with the grilled chicken and they said rudely, "we ain't got no grilled chicken right now." We said ok bye. They said bye with an attitude. Why would we even want to get food here now?
If you cant put a smile on your heart when you come to work because someone put hate on yours outside of work (or at work), get a job that doesn't have to do with customer service so you can wear your sin all over yourself and be proud. I pray that your life gets better and you get a job that can work with the hate you wear or you better yourself.
May the Lord better your night and you wake up tomorrow with a better attitude and remember that you are here because of God's love and Grace.
AL
Allen Lindsey
Nov 14, 2025
1.0
Rude. Time is 2:02 so not even a rush and these ppl look burnt out
JC
Janise Chantel
Oct 30, 2025
1.0
Rude trash employee food old and dry smh
JJ
Jen
Oct 19, 2025
1.0
never ever hardly come to this Wendy’s and when I decided to they took forever to get my order out asked me to pull forward, I did. Then at least 8 cars left behind me with orders and while that was happening it seemed like more and more people were waiting on the side to get their orders. When the line cleared I went back to ask if my food was ready it was not, I asked if I could have a refund after have been waiting for so long and the FEMALE manager Briana Jackson said she had to call her manager and that it would take 40minutes. When does a refund take 40minutes? On top of the absolute trash attitude and because I refused to believe a refund takes 40 minutes SHE said SHE was going to call the cops. So I waited and waited no cops came until I was tired of waiting went inside the establishment asked if she asked her “manager” about my refund and she started yelling I need you to get out of my establishment. No cursing was ever done I never raised my voice didn’t get all ugly like they did. So I kindly left went back to my car and I called the cops the lady on the phone said she hadn’t seen a call come through so luckily I was blessed with a cop that pulled up to order food and helped me out to get my refund. The “manager” or supervisor whatever SHE is truly needs to find some happiness in her life. The way you treated me today was not ok and you’re only upset because I gave you the same energy back. If you want respect you have to give it back too. God doesn’t like ugly and I think that’s why you wouldn't even look at me once law enforcement was there. I feel sorry for anyone who has let this establishment and was treated poorly as previous reviews on here speak for themselves. Don’t be afraid to ask for your money back! Don’t be afraid to call law enforcement and stand your ground if they don’t want to give you your money back call them! This whole situation was a waste of time for something that could have been easily avoided IF the establishment had enough training in food service and customer service sadly they don’t have it. Briana take care of yourself and truly find another calling because this job isn’t for you. General manager I will be calling and I will be calling corporate as well.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Worth, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Worth, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (682) 900-4639.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7701 Summer Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Worth, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 7701 Summer Creek Dr still open?
Yes, this Wendy's location is open and committed to serving quality food daily via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours at Wendy's 7701 Summer Creek Dr?
The drive-thru is open Monday to Saturday from 6:00 AM to 1:30 AM, and Sunday from 7:30 AM to 1:30 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
How can I order food online from this Wendy's?
You can order online via the Wendy's app or at https://order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's 7701 Summer Creek Dr?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's at 7701 Summer Creek Dr for feedback or questions?
You can call (682) 900-4639, or reach out through their Customer Care live chat or contact page online.
Are there other fast food or coffee shops near this Wendy's?
Yes, nearby are Starbucks, Dunkin', Dutch Bros Coffee, and another Wendy's location for additional fast food and coffee options.
What automotive services are located near Wendy's at 7701 Summer Creek Dr?
Jiffy Lube and Brightworks Car Wash are nearby, convenient for vehicle maintenance before or after your meal.
Are there any nearby dining places besides Wendy's?
Yes, nearby restaurants include Perrotti's Pizza, Tropical Smoothie Cafe, Cajun Express, Toppers Pizza, and Wing It On for diverse dining options.
What meals does Wendy's 7701 Summer Creek Dr serve?
This location serves breakfast, lunch, and dinner to accommodate all meal times.