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Wendy's

2.5
(340 reviews)

Business Details

(682) 900-4639

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Fort Worth, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Worth, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7701 Summer Creek Dr, Fort Worth, TX
76123, United States

Hours

Reviews

2.5
340 reviews
5 stars
86
4 stars
34
3 stars
15
2 stars
21
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, indicating a lack of freshness and quality control.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.

Cleanliness

Some customers noted cleanliness issues within the restaurant, contributing to an overall negative dining experience.
  • SM
    Sandy Monte
    Feb 23, 2026
    1.0
    We ordered the Big BACON classic combo and on neither one of them were any traces of bacon. So disappointing.
  • CM
    Carolyn Morris
    Feb 18, 2026
    3.0
    I actually like their hamburger 🍔, everytme I go there the floors are very sticky I'm 76 and no trying to trip on a sticky floor.
  • IO
    Isaiah Ortega
    Feb 11, 2026
    1.0
    I pulled up to the drive-thru and ordered a Dave’s Triple with no tomato and a glass of water with no ice. When the employee asked if I wanted a combo, I said no— again repeating my simple order. She rang it up as a combo anyway, so I clarified again that I did not want a combo, just the Dave’s Triple with no tomato and a water with no ice. She responded with an “oh,” and that was it. When I got to the window, I was handed a Dave’s Triple with tomato and a water with ice, both incorrect. There was no one else in the restaurant at the time, so I don’t understand how such a simple order was missed multiple times. The employee was also rude at the window. I’ll admit my tone may have been a bit curt by that point, but that came from repeatedly having to restate a very basic order. Taking a simple order correctly really shouldn’t be this difficult. Also, just to clarify, I love Wendy's. This is the one by my house and I've been here several times. The service is almost always horrible, I would never leave a bad review after one bad experience, but this is like the fifth time I've had a bad experience at this particular Wendy's. Worst Wendy's in the city!
  • LB
    latrice birdow
    Jan 30, 2026
    1.0
    Night shift…… horrible food never fresh nor the employees customer service trash ! How you mad a paying customer want fresh food??? Just throw the whole store away & start over
  • JM
    Jashua Medina
    Jan 11, 2026
    1.0
    Worst wendys i ever been too been there a couple a times enough to never go back. The drive through takes long even when there's no one in line the food is always cold and they always mess up the orders even if you go inside

Frequently Asked Questions About Wendy's

Is 7701 Summer Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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