Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported cold food, stale fries, and missing items from their orders.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Management Issues
Several reviews pointed out poor management practices, including lack of training and inadequate handling of customer complaints.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area, including flies and sticky surfaces.
Speed of Service
Customers experienced long wait times, particularly during drive-thru orders, with some stating that the service was unacceptably slow.
DA
DeAndreas “TheWatcher” Anderson
Nov 6, 2025
1.0
They consistently leave food out of the bag at night. The whole evening crew needs to be fired. I know they see all these door dash complaints they do nothing about it.
JW
Jelesia Williams
Nov 3, 2025
1.0
I placed a mobile order to pick up. When I got there my order wasn’t ready so they had me pull up. (Just for reference I placed the order at 4:15 and arrived at the location at 4:40). After sitting and waiting for 10 minutes I went inside and my order still wasn’t ready.
KS
Kimberly Sprouse
Nov 1, 2025
2.0
Ordered apple pecan salad and taco salad. Apple pecan didn't have the pecans and taco salad didn't have the taco meat. I paid $23 for lettuce.
CM
Captain Midnight
Oct 31, 2025
5.0
Have not been to Wendy's much in a while, but stopped on this one for a quick breakfast bite and got a good bacon egg and cheese croissant and friendly service .
The store was clean and we'll run
NR
Nicholas Randazzo
Oct 5, 2025
5.0
This is by far the best place to get fast food in the area. Their ice cream machine works, the food is always fresh, and the people working there have a good work ethic and great customer service skills. I’ve eaten inside and gone through the drive through here, and both are very quick and easy. The young lady working at the drive through during the late night shift is very sweet and always gets my order out as quickly as possible. Same goes for the young ladies and young man who work at the front counter in the afternoon. They always have a smile on their faces, and are very friendly. The Frosties (especially the vanilla one) are very good, and so are the new chicken tenders. The burgers are what’s really worthwhile. The Dave’s Double is great if you’re willing to spend a little more, but if you’re on a budget, the Double Stack is also really good.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Worth, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Worth, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 983-7025.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1500 East Chase Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Worth, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's at 1500 East Chase Parkway?
This Wendy's is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Is there a drive-thru available at Wendy's on East Chase Parkway?
Yes, the drive-thru is available every day from 6:30 AM to 1:00 AM.
How can I place an order for delivery or pickup from this Wendy's?
You can place orders for delivery or pickup via Wendy's mobile app or at order.wendys.com by selecting this location.
Which payment methods are accepted at the Wendy's on East Chase Parkway?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location provide nutritional and allergen information?
Yes, nutrition and allergen details are available on the menu website, mobile app, and in-restaurant. Crew members can assist you with the nutrition poster in-store.
Where can I find Wendy's gift cards for purchase?
Gift cards are sold in-restaurant, through various retailers, and online via Wendy's gift card portal at wendysgiftcards.com.
Is Wendy's hiring staff at this Fort Worth location?
To check current job openings, visit wendys-careers.com and search for Fort Worth, TX. Open positions, if any, will be listed there.
What nearby restaurants can I visit around Wendy's at 1500 East Chase Parkway?
Near this Wendy's, you can find Schlotzsky's sandwich shop and Asia Grill Express Chinese restaurant for additional dining options.
Are there any nearby stores around this Wendy's for convenient shopping?
Yes, nearby stores include RadioShack for electronics, Ross Dress for Less for clothing, and City Gear for shoes, offering convenient shopping close to Wendy's.