Wendy's

3.1
969 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1500 East Chase Parkway, Fort Worth, TX
76120, United States

Hours

Reviews

3.1
969 reviews
5 stars
290
4 stars
190
3 stars
132
2 stars
85
1 star
272

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported cold food, stale fries, and missing items from their orders.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Management Issues

Several reviews pointed out poor management practices, including lack of training and inadequate handling of customer complaints.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area, including flies and sticky surfaces.

Speed of Service

Customers experienced long wait times, particularly during drive-thru orders, with some stating that the service was unacceptably slow.
  • DA
    DeAndreas “TheWatcher” Anderson
    Nov 6, 2025
    1.0
    They consistently leave food out of the bag at night. The whole evening crew needs to be fired. I know they see all these door dash complaints they do nothing about it.
  • JW
    Jelesia Williams
    Nov 3, 2025
    1.0
    I placed a mobile order to pick up. When I got there my order wasn’t ready so they had me pull up. (Just for reference I placed the order at 4:15 and arrived at the location at 4:40). After sitting and waiting for 10 minutes I went inside and my order still wasn’t ready.
  • KS
    Kimberly Sprouse
    Nov 1, 2025
    2.0
    Ordered apple pecan salad and taco salad. Apple pecan didn't have the pecans and taco salad didn't have the taco meat. I paid $23 for lettuce.
  • CM
    Captain Midnight
    Oct 31, 2025
    5.0
    Have not been to Wendy's much in a while, but stopped on this one for a quick breakfast bite and got a good bacon egg and cheese croissant and friendly service . The store was clean and we'll run
  • NR
    Nicholas Randazzo
    Oct 5, 2025
    5.0
    This is by far the best place to get fast food in the area. Their ice cream machine works, the food is always fresh, and the people working there have a good work ethic and great customer service skills. I’ve eaten inside and gone through the drive through here, and both are very quick and easy. The young lady working at the drive through during the late night shift is very sweet and always gets my order out as quickly as possible. Same goes for the young ladies and young man who work at the front counter in the afternoon. They always have a smile on their faces, and are very friendly. The Frosties (especially the vanilla one) are very good, and so are the new chicken tenders. The burgers are what’s really worthwhile. The Dave’s Double is great if you’re willing to spend a little more, but if you’re on a budget, the Double Stack is also really good.

Frequently Asked Questions About Wendy's

Is 1500 East Chase Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.